Strategic HR Partner — Employee Relations

ALORICA TELESERVICES, INC.; Metro Manila; On-site; PHP 420,000 - 560,000; Full time

Job summary

ALORICA TELESERVICES, INC. in Metro Manila is seeking an experienced HR professional to lead Employee Relations initiatives.

You will partner with business leaders to resolve workplace concerns, ensure policy compliance, and support a fair, compliant work environment. The role emphasizes investigations, disciplinary processes, labor-law knowledge, and stakeholder collaboration across HR and Operations to drive engagement and mitigate risk.

Qualifications

• Bachelor's degree in Human Resources, Psychology, or related field.
• 3–5 years HR experience with strong Employee Relations experience.
• Knowledge of Philippine labor laws and HR practices.
• Strong communication, problem-solving, and stakeholder management skills.

Responsibilities

• Handle employee relations concerns, investigations, and disciplinary cases
• Provide guidance to leaders on HR policies and employee matters
• Manage grievance, conflict resolution, and case documentation
• Ensure compliance with labor laws and company policies
• Analyze employee relations trends and recommend solutions
• Partner with HR and Operations teams on employee engagement initiatives

Skills

Strong communication

Problem solving

Stakeholder management

Education

Bachelor's degree in HR/ psychology related field

Job description

ALORICA TELESERVICES, INC. in Metro Manila is seeking an experienced HR professional to lead Employee Relations initiatives.

You will partner with business leaders to resolve workplace concerns, ensure policy compliance, and support a fair, compliant work environment. The role emphasizes investigations, disciplinary processes, labor-law knowledge, and stakeholder collaboration across HR and Operations to drive engagement and mitigate risk.