Strategic E‑Commerce Account Manager

Klaiya; Philippines; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading digital consulting firm in the Philippines seeks an Account Manager who will be responsible for managing seller relationships and overseeing account performance. The ideal candidate should possess a Bachelor's degree and have experience in Ecommerce, along with strong communication skills. Join our dynamic team to help businesses enhance their online presence and achieve their goals.

Qualifications

• 1-2 years experience in Ecommerce required.
• Highly skilled in problem / solution analysis needed.
• Excellent communication and customer service skills expected.

Responsibilities

• Build and maintain strong relationships with sellers and representatives.
• Oversee assigned accounts, negotiate deals, and optimize stores.
• Monitor and analyze performance based on KPIs.

Skills

Communication skills

Customer service skills

Problem analysis

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Job Description:

• Build and maintain strong relationships with sellers, owners, and representatives

• Collaborate initiatives and progress withinternal and external stakeholders

• Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales

• Prepare reports on account status

• Monitor and analyze the performance of the set KPIs and deliver reports to management.

Qualifications:

• Bachelor's degree

• Excellent communication skills and customer service skills

• Proficient in Microsoft Excel

• 1-2 years experience in Ecommerce

• Highly skilled in problem / solution analysis

Company Intro:

Klaiya Digital Solution is a digital consultant that specializes in Inbound performance marketing, website strategies & development, E-Commerce solution and ERP software implementation. We are the center of excellence that helps businesses establish and develop their online presence. With a pool of Marketing Gurus and Out-of-the-box creatives, we are certainly one of the best digital marketing solution providers in the Philippines.