Strategic Customer Growth Manager

Clutch Canada; Philippines; On-site; PHP 1,839,362 - 3,065,604; Full time

Job summary

Clutch Canada seeks a dedicated professional in the Philippines to manage customer accounts using Smartly’s social advertising platform. As the primary point of contact, you will ensure client success and satisfaction while driving retention and growth.

The ideal candidate will have relevant experience in customer success, a strong understanding of social advertising, and excellent communication skills. This role offers the opportunity to work closely with internal teams and external partners to maximize client outcomes.

Qualifications

• Relevant experience in a customer-facing role, managing client relationships.
• Knowledge of digital advertising platforms like Facebook and Snapchat.
• Strong communication skills for explaining concepts clearly.

Responsibilities

• Own and manage a portfolio of customer accounts independently.
• Proactively identify opportunities to enhance customer performance.
• Work with internal teams to align on customer goals and solutions.

Skills

Customer relationship management

Social advertising knowledge

Strong communication skills

Problem-solving

Job description

Clutch Canada seeks a dedicated professional in the Philippines to manage customer accounts using Smartly’s social advertising platform. As the primary point of contact, you will ensure client success and satisfaction while driving retention and growth.

The ideal candidate will have relevant experience in customer success, a strong understanding of social advertising, and excellent communication skills. This role offers the opportunity to work closely with internal teams and external partners to maximize client outcomes.