Strategic Collections & Payments Specialist

Stark Asia Solutions Inc; Loay; In loco; PHP 279.000 - 391.000; Tempo pieno

Descrizione del lavoro

Stark Asia Solutions Inc. seeks a detail-oriented Customer Support Specialist to handle inbound/outbound calls, address customer accounts and overdue balances, and negotiate payment arrangements. You will maintain accurate logs and ensure compliance with policies while aiming for high QA and collection targets.

Join a results-driven team in the Philippines and contribute to timely resolutions, accurate billing, and customer satisfaction through professional communication and diligent follow-up.

Mansioni

• Manage inbound and outbound calls regarding customer accounts and balances.
• Negotiate payment arrangements and settlements with customers.
• Address billing concerns and verify payments.
• Maintain accurate logs and ensure compliance with policies.
• Meet QA and collection targets.

Descrizione del lavoro

Stark Asia Solutions Inc. seeks a detail-oriented Customer Support Specialist to handle inbound/outbound calls, address customer accounts and overdue balances, and negotiate payment arrangements. You will maintain accurate logs and ensure compliance with policies while aiming for high QA and collection targets.

Join a results-driven team in the Philippines and contribute to timely resolutions, accurate billing, and customer satisfaction through professional communication and diligent follow-up.