Strategic Client Relationship Manager

Globe Telecom; Taguig; On-site; PHP 502,200 - 781,200; Full time

Job summary

Globe Telecom is seeking a Customer Relationship Manager in Metro Manila. The role focuses on building strong client relationships, ensuring satisfaction, and managing accounts for optimal client retention. Applicants should have over 5 years of sales experience in a B2B environment and possess strong communication skills.

This position involves upselling, meticulous issue resolution, and continuous improvement through performance analysis. A bachelor's degree is required.

Qualifications

• 5+ years of sales experience in Technical, Enterprise, or B2B environment.
• Proven account management or other relevant experience.
• Exceptional communication skills and proven effectiveness in delivering presentations.

Responsibilities

• Develop and nurture relationships with clients to build trust and ensure satisfaction.
• Focus on retaining existing clients by addressing concerns and providing high-level customer service.
• Serve as the main point of contact for clients, ensuring effective communication.

Skills

Sales experience in Technical, Enterprise, or B2B

Account management

Client-focused solutions

Exceptional communication skills

Attention to detail

Education

Bachelor's degree in any field

Job description

Globe Telecom is seeking a Customer Relationship Manager in Metro Manila. The role focuses on building strong client relationships, ensuring satisfaction, and managing accounts for optimal client retention. Applicants should have over 5 years of sales experience in a B2B environment and possess strong communication skills.

This position involves upselling, meticulous issue resolution, and continuous improvement through performance analysis. A bachelor's degree is required.