Invoice to Cash – Collections Analyst

jj; Taguig; Presencial; PHP 360.000 - 480.000; Jornada completa

Descripción de la vacante

Johnson & Johnson in Taguig seeks an AR/Collections professional to manage day-to-day collections, monitor aging, and resolve invoicing discrepancies. You will coordinate with Billing and Sales to negotiate payment terms and apply incoming payments.

The role requires a Bachelor's in Finance/Accounting or 2–4 years of experience, strong Excel, experience with SAP or ERP/CRM tools, and solid communication and analytical skills. You will support month-end close and process improvements.

Formación

• Bachelor's degree in Finance, Accounting, or related field.
• 2+ years in collections or AR.
• Strong Excel, SAP experience, and ERP/CRM familiarity.

Responsabilidades

• Manage day-to-day collections for assigned accounts by phone, email, and portals.
• Monitor AR aging and prioritize collections to reduce past-due balances.
• Investigate invoice disputes and coordinate with Billing/Sales.
• Negotiate payment arrangements and follow up.
• Apply incoming payments and assist with cash reconciliation.
• Escalate delinquent accounts per policy.
• Maintain AR records and collection logs in ERP.
• Produce reports on aging, DSO, and cash forecasts.
• Support month-end close and audits.
• Identify process improvements and participate in automation initiatives.

Conocimientos

Excel

Negotiation

Communication

Analytical

Multitasking

Educación

Bachelor's degree in Finance/Accounting

Herramientas

SAP

ERP systems

CRM tools

Descripción del empleo

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Accounting

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Major Duties & Responsibilities

• Manage day-to-day collections for assigned accounts via phone, email, and customer portals.
• Monitor accounts receivable aging and prioritize collection efforts to reduce past-due balances.
• Investigate and resolve invoice disputes and billing discrepancies in coordination with Billing and Sales.
• Prepare, negotiate, and document payment arrangements and follow-up to ensure adherence.
• Apply incoming payments and assist with cash application and short-pays reconciliation.
• Escalate delinquent accounts according to policy (credit holds, senior collections, legal).
• Maintain accurate AR records, notes, and collection logs in ERP/collections systems.
• Produce routine and ad-hoc reports: aging, DSO, collections performance, and cash forecasts.
• Support month-end close and audit requests related to AR transactions.
• Identify process improvements and participate in I2C automation or transformation initiatives.
• Ensure compliance with company policies and applicable collection regulations.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business, or equivalent experience (or 2-4 years relevant experience).
• 2+ years' experience in collections, accounts receivable, or I2C functions.
• Strong Excel skills (pivot tables, lookup functions, basic formulas).
• Experience with ERP systems (e.g., SAP,) and CRM/collections tools.
• Clear written and verbal communication; effective negotiator with customers.
• Strong organizational, analytical, and problem-solving skills.
• Attention to detail and ability to manage multiple priorities and deadlines.