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Gigahertz Computer Systems is seeking a capable store operations leader to oversee the shop in the Branch Manager's absence. You will drive overall and individual targets while ensuring smooth daily operations and excellent customer service.
You will train sales staff, manage inventory, and handle escalations with professionalism. The role requires flexibility to work varied hours and weekends to maintain store performance.
Ensure to manage store operation and people in the absence of Branch manager.
Ensure to hit overall targets in the absence of Branch Manager.
Ensure to hit individual targets as assistant Branch manager.
Ensure to manage irate customer and execute proper escalation of concerns.
Ensure complete stocks and ensure daily updates of inventory to all sales personnel.
Ensure to conduct a regular product training in the store based on new products in the store and for sales personnel.
Other related duties.
With at least 2 years work experience leadership or management experience
Availability to work at any time of the day and at the hours necessary to open and close the store, which may include nights, holidays, and weekends
Strong communication skills
Ability to build and maintain relationships, apply skills, and train and develop staff
Ability to be on the feet most of the day, or moving on the sales floor