STORE SUPERVISOR (GLORIETTA)

Gigahertz Computer Systems; Taguig; On-site; PHP 279,000 - 558,000; Full time

Job summary

Gigahertz Computer Systems is looking for an Assistant Branch Manager to oversee store operations and people when the Branch Manager is away. You will ensure smooth daily functions and maintain service standards in a fast-paced retail environment.

The role requires leading by example, meeting store targets, managing customer concerns, supervising inventory, and coordinating regular product trainings for sales staff. Flexibility to work varied shifts is essential.

Qualifications

• 2+ years of leadership or management experience.
• Strong communication skills with customers and staff.
• Ability to train and develop sales staff.
• Willingness to work varied hours including nights and weekends.
• Able to stay on the sales floor and manage stores when needed.

Responsibilities

• Manage store operations and staff in the absence of the Branch Manager.
• Hit overall targets in the absence of the Branch Manager.
• Drive personal targets as assistant Branch Manager.
• Handle irate customers and escalate concerns appropriately.
• Maintain stock levels and daily inventory updates to sales personnel.
• Conduct regular product training based on new store products for staff.
• Perform other related duties.

Skills

Leadership

Communication

Staff training

Shift flexibility

Customer handling

Job description

JOB RESPONSIBILITIES:

1. Ensure to manage store operation and people in the absence of Branch manager.

2. Ensure to hit overall targets in the absence of Branch Manager.

3. Ensure to hit individual targets as assistant Branch manager.

4. Ensure to manage irate customer and execute proper escalation of concerns.

5. Ensure complete stocks and ensure daily updates of inventory to all sales personnel.

6. Ensure to conduct a regular product training in the store based on new products in the store and for sales personnel.

7. Other related duties.

JOB QUALIFICATIONS:

• With at least 2 years work experience leadership or management experience

• Availability to work at any time of the day and at the hours necessary to open and close the store, which may include nights, holidays, and weekends

• Strong communication skills

• Ability to build and maintain relationships, apply skills, and train and develop staff

• Ability to be on the feet most of the day, or moving on the sales floor