Store Supervisor

Newtrends International Corporation; Manila; On-site; PHP 250,000 - 380,000; Full time

Job summary

Newtrends International Corporation seeks a Store Supervisor to oversee daily retail operations, lead the store team, and ensure excellent customer service.

You will supervise, train, and motivate staff while maintaining store standards and metrics. The role requires a four-year degree and proven retail supervisory experience, with strong leadership, communication, and inventory control skills, plus POS proficiency and flexible hours.

Qualifications

• Graduate of a four-year course.
• Proven retail supervisory or management experience.
• Strong leadership and communication skills.
• Customer-service oriented.
• Knowledge of retail operations and inventory management.
• Proficient with computer systems and POS software.
• Available to work weekends and holidays.

Responsibilities

• Supervise, train, schedule, coach, and motivate sales assistants and cashiers.
• Assign responsibilities and ensure work is completed efficiently.
• Maintain a high standard of customer service and resolve customer concerns.
• Oversee opening and closing procedures, cash handling, inventory, cleanliness, and store presentation.
• Monitor stock levels, perform stock checks, and coordinate replenishment.
• Apply loss-prevention procedures and company policies.
• Set and monitor sales goals and implement strategies to drive growth.
• Evaluate team performance and provide development feedback.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Retail operations

Inventory management

Training & motivation

POS software

Education

Bachelor's degree (4-year)

Tools

POS software

Job description

Job Description:

Open Role

Store Supervisor Retail Operations

About the Role

The Store Supervisor oversees daily retail-store operations, leads the store team, and ensures efficient operations and excellent customer service.

Key Responsibilities

• Supervise, train, schedule, coach, and motivate sales assistants and cashiers.
• Assign responsibilities and ensure work is completed efficiently.
• Maintain a high standard of customer service and resolve customer concerns.
• Oversee opening and closing procedures, cash handling, inventory, cleanliness, and store presentation.
• Monitor stock levels, perform stock checks, and coordinate replenishment.
• Apply loss-prevention procedures and company policies.
• Set and monitor sales goals and implement strategies to drive growth.
• Evaluate team performance and provide development feedback.

Requirements

• Graduate of a four-year course.
• Proven experience in a retail supervisory or management role.
• Excellent leadership, interpersonal, and communication skills.
• Strong customer-service orientation.
• Knowledge of retail operations, inventory management, and sales techniques.
• Proficient with computer systems and point-of-sale software.
• Available to work flexible hours, including weekends and holidays.