Store Supervisor (Taguig, Pasay, Las Piñas, Cainta)

Sperry Philippines; Pasay; On-site; PHP 279,000 - 502,000; Full time

Job summary

Sperry Philippines is seeking a Store Supervisor to take charge of operations and manpower management for assigned store(s) to ensure attainment of sales quota per brand.

The role involves implementing store sales strategies, analyzing sales issues, delivering excellent customer service, coordinating with brand coordinators on merchandise, and reporting stock movement and feedback. Daily pep talks motivate staff to meet targets and uphold store standards.

Qualifications

• Bachelor’s degree in any four-year course? (documented academic record required)
• Minimum 3 years experience in Sales - Retail/General or equivalent
• Analytical with strong problem-solving and feedback management
• Excellent customer service and interpersonal skills
• Strong people management abilities
• Proficiency in MS Office applications (Word, Excel, PowerPoint)
• Pleasant and positive demeanor in a customer-facing role

Responsibilities

• Execute store sales strategies to meet brand-specific targets per store
• Analyze issues affecting sales and propose effective solutions
• Perform customer service and administrative tasks in a store setting
• Coordinate with brand coordinators on merchandise requests and stock movement reports
• Oversee actual selling and customer interactions
• Lead daily pep talks to motivate sales staff toward targets
• Resolve customer complaints and maintain high service standards
• Oversee store operations and store personnel
• Prepare weekly/monthly sales reports with retail/concession teams
• Perform other related tasks as assigned by immediate head

Skills

Analytical thinking

Problem solving

Customer service

Interpersonal skills

People management

MS Office

Education

Four-year college degree

Tools

MS Office

Job description

JOB SUMMARY

Takes charge of the operations and manpower management of assigned store and ensures attainment of sales quota per brand of assigned store/s.

JOB DESCRIPTION

• Implements store sales strategies to achieve given sales target per brand per store
• Analyzes and solves problems and concerns affecting sales
• Performs customer service and administrative functions in a store setting
• Coordinates with brand coordinators matters regarding merchandise requests and reports stock movement and customer feedback
• Manages actual selling and customer service
• Conducts daily pep talks with sales staff to remind them of daily sales target and motivates them to perform at their best
• Implements excellent customer service, attends and resolves customer complaints and performs customer relations
• Oversees implementation of standard store operations and store personnel
• Prepares weekly/monthly sales reports in coordination with the retail and concession sections
• Performs other related tasks as instructed by immediate head

JOB REQUIREMENTS

• Candidates must be a graduate of any four-year course with commendable scholastic records
• With at least 3 years experience specializing in Sales - Retail/General or equivalent
• Analytical, has good problem solving skills, good conflict/feedback management
• Must have excellent customer service and interpersonal skills
• Excellent people management skills
• Proficient in MS Office applications
• Exudes a very pleasant and positive demeanor or characteristic

STORE BASED EMPLOYEES SCHEDULE: 6 DAYS A WEEK

Walk in applicants can visit us at any store nationwide.