Area Sales Supervisor (Pasay)

Sperry Philippines; Pasay; On-site; PHP 223,000 - 357,000; Full time

Job summary

Sperry Philippines is seeking a Store Supervisor to drive sales attainment and oversee operations across Metro Manila stores. The role includes manpower planning, staff training, and maintaining stock integrity while ensuring brand standards and customer service excellence.

The ideal candidate has a track record in retail supervision, strong leadership, and the ability to coordinate with brand teams and external partners. Willingness to work across multiple locations in Metro Manila is required.

Qualifications

• Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• At least 3 years minimum work experience in retail for the Supervisor level.
• With knowledge in all facets of store operations, merchandising, visual merchandising and inventory management.
• With proven excellent performance in store operations.
• Analytical, has good problem solving skills, good conflict/feedback management.
• Has proven sales ability and customer service skills.
• Well-versed in MS Office applications.
• Good communication and interpersonal skills.
• Positive and passionate attitude towards work.
• Excellent leadership and people handling skills.
• Willing to be assigned anywhere in Metro Manila (as required).

Responsibilities

• Formulates strategies and solutions to ensure achievement of team’s monthly quota.
• Submits periodic reports to the Store Operations Manager.
• Analyzes and solves problems as needed.
• Conducts store visits and assesses competitors and market.
• Implements excellent standard of customer service.
• Works with brand coordinators regarding sales targets, merchandise and in coming up with strategies to attain brand quota.
• Ensures proper manpower planning, hiring, monitoring, training and evaluation.
• Checks, approves and monitors store personnel working schedule.
• Evaluates performance of store staff and recommends promotion, regularization, and other movements or actions.
• Initiates training needed to improve staff performance.
• Works with Store Coordinators in hiring store/sales staff.
• Monitors Store Supervisors and OICs to implement company policy and procedure.
• Resolves issues and recommends disciplinary actions as needed.
• Disseminates information and conducts office day meeting.
• Ensures prescribed control systems are in place and identifies weaknesses and recommends solutions.
• Solves stock management problems.
• Orients stores on policies and procedures for uniform implementation.
• Coordinates with the Audit Department regarding physical count, reconciliation etc.
• Ensures cost effective management of supplies and proper use of store properties.
• Ensures consistent and timely image implementation in the stores.
• Coordinates with Store Planning & Visual Merchandising departments regarding due maintenance and repair works.
• Assists the Store Operations Manager in liaising with mall leasing department.
• Coordinates with suppliers, contractors, banks and other outside agencies as required.

Skills

Store operations knowledge

Merchandising

Visual merchandising

Inventory management

Sales ability

Customer service

MS Office

Communication skills

Leadership

Education

Economics / Business Studies / Administration / Management / Marketing / Commerce or equivalent

Tools

MS Office applications

Job description

JOB SUMMARY

Accountable for the attainment of sales quota of assigned area by ensuring that the operations and manpower are being manage efficiently.

JOB DESCRIPTION

On Sales Attainment

• Formulates strategies and solutions to ensure achievement of team ‘s monthly quota.

• Submits periodic reports to the Store Operations Manager.

• Analyzes and solves problems as needed.

• Conducts store visits and assesses competitors and market.

• Implements excellent standard of customer service.

• Works with brand coordinators regarding sales targets, merchandise and in coming up with strategies to attain brand quota.

Manpower Management

• Ensures proper manpower planning, hiring, monitoring, training and evaluation.

• Checks, approves and monitors store personnel working schedule.

• Evaluates performance of store staff and recommends promotion, regularization, and other movements or actions.

• Initiates training needed to improve staff performance.

• Works with Store Coordinators in hiring store/sales staff.

• Monitors Store Supervisors and OICs to implement company policy and procedure.

• Resolves issues and recommends disciplinary actions as needed.

• Disseminates information and conducts office day meeting.

Inventory, Cash, and other Assets Management

• Ensures prescribed control systems are in place and identifies weaknesses and recommends solutions.

• Solves stock management problems.

• Orients stores on policies and procedures for uniform implementation.

• Coordinates with the Audit Department regarding physical count, reconciliation etc.

• Ensures cost effective management of supplies and proper use of store properties.

Image Maintenance

• Ensures consistent and timely image implementation in the stores.

• Coordinates with Store Planning & Visual Merchandising departments regarding due maintenance and repair works.

Other Administrative Functions

• Assists the Store Operations Manager in liaising with mall leasing department.

• Coordinates with suppliers, contractors, banks and other outside agencies as required.

JOB REQUIREMENTS

• A Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent

• At least 3 years minimum work experience in retail for the Supervisor level

• With knowledge in all facets of store operations, merchandising, visual merchandising and inventory management

• With proven excellent performance in store operations

• Analytical, has good problem solving skills, good conflict/feedback management

• Has proven sales ability and customer service skills

• Well-versed in MS Office applications

• Good communication and interpersonal skills

• Positive and passionate attitude towards work

• Excellent leadership and people handling skills

• Willing to be assigned anywhere in Metro Manila (as required)