Store Supervisor (Southwoods Mall )

Planet Sports Inc.; Biñan; On-site; PHP 223,000 - 357,000; Full time

Job summary

Planet Sports Inc. in Biñan, Laguna, is seeking a Store Supervisor to oversee daily operations, lead a team, and deliver exceptional customer service while achieving sales targets.

You will manage inventory, cashiering, and ensure compliance with company processes, maintaining staff productivity and high morale. The role requires strong leadership, communication, and the ability to work varied shifts to meet customer traffic.

Qualifications

• Experience leading a retail team.
• Strong communication and problem-solving skills.
• Proficient with POS systems and retail software.

Responsibilities

• Drive sales by coaching staff to upsell and cross-sell products.
• Monitor and analyze sales performance and report insights.
• Assist in recruiting, training, and onboarding staff.
• Supervise daily operations and assign tasks.
• Motivate and mentor employees to meet objectives.
• Conduct performance evaluations and give feedback.
• Oversee opening and closing procedures.
• Ensure adherence to policies and store safety standards.
• Maintain store cleanliness and organization.
• Monitor cash handling and reconcile daily sales.

Skills

Leadership

Customer service

Communication

Multitasking

POS systems

Inventory management

Sales analysis

Problem-solving

Job description

About the role

The Store Supervisor oversees the day-to-day operations of the business, leads a team of employees, and provides exceptional customer service while meeting sales targets. They are responsible for inventory, cashiering, keeping full compliance with all company processes, and ensuring store staff productivity while upholding company's values and morale.

Key responsibilities

• Drive sales by coaching staff to upsell and cross-sell products.
• Monitor and analyze sales performance, reporting insights to the Store/Area Manager.
• Assist in recruiting, training, and onboarding store staff.
• Supervise daily operations, assign tasks, and ensure proper execution of duties.
• Motivate and mentor employees to achieve individual and team objectives.
• Conduct performance evaluations and provide constructive feedback.
• Oversee daily store opening and closing procedures.
• Ensure adherence to company policies, procedures, and safety standards.
• Maintain cleanliness and organization in the store.
• Monitor cash handling and reconcile daily sales reports.

About you

• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in using point-of-sale (POS) systems and other retail software.
• Knowledge of inventory management and sales analysis.
• Clear and effective communication with both customers and coworkers, including active listening and problem-solving skills.
• Willingness to work a variety of shifts, including evenings, weekends, and holidays, to meet the needs of the business and accommodate customer traffic.