Store Supervisor - SM Sucat

Star Paper Corporation; Muntinlupa; On-site; PHP 279,000 - 402,000; Full time

Job summary

Star Paper Corporation is seeking a Store Supervisor in Metro Manila. You will lead a sales team, set targets, and ensure exceptional customer service while maintaining an organized store and promotional displays.

Responsibilities include inventory control, team training, and coordinating restocking. The role requires 2–3 years in retail, POS proficiency, and strong communication. Weekend work is expected.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Willing to work on Saturdays, Sundays, or holidays.
• 2-3 years of experience in retail or related field.
• Proficient in POS system and basic computer skills.
• Strong communication and organizational skills.
• Experience in bags & luggage retail preferred.
• Supervisory/teal leadership experience preferred.
• Ability to stand, lift and move merchandise.
• Knowledge of inventory management and merchandising techniques.
• Familiarity with bags and luggage products.

Responsibilities

• Assist customers in finding products and set sales targets for the team.
• Lead and supervise a sales team and ensure excellent customer service.
• Schedule, train, and motivate staff to achieve store goals.
• Monitor inventory levels and coordinate restocking.
• Maintain attractive store layout and promotional displays.
• Build strong customer relationships and handle inquiries professionally.
• Report on store performance metrics and manage cash operations.

Skills

Excellent customer service

Interpersonal skills

Strong communication

Organizational skills

POS proficiency

Inventory management

Merchandising

Bags & luggage knowledge

Team supervision

Education

Bachelor's degree in Business Administration or related field

Job description

Job Description

1. Utilize your sales expertise to assist customers in finding the perfect products.

2. Set sales targets for the team and work together to achieve and exceed them.

3. Lead by example in providing exceptional customer service and promoting a positive shopping experience.

4. Train, and supervise a team of sales personnel.

5. Schedule and assign task to ensure efficient store operation.

6. Provide guidance, coaching, and support to team members to help them reach their full potential.

7. Monitor and manager inventory levels to ensure product availability.

8. Conduct regular inventory checks and coordinate restocking as needed.

9. Assist with inventory ordering and receiving processes.

10. Maintain an attractive and organized store layout.

11. Collaborate with the team to create eye-catching displays and promotional set-ups.

12. Build and maintain strong customer relationship.

13. Address customer inquiries, concerns, and issues in a timely and professional manner.

14. Gather customer feedback and make recommendations for improvements.

15. Ensure compliance with company policies, procedures and safety standards.

16. Monitor and report on store performance metrics.

17. Handle cash register operations and reconcile daily sales transactions.

Job Qualifications

Qualification

• Candidate much a Bachelor's/Degree, Business Administration or any related course.
• Willing to work in Saturday or Sunday or even Holiday / Store Operations.
• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Excellent customer service and interpersonal skills
• Has a strong communication and organizational skills background
• Proven experience in the industry of BAGS & LUGGAGE, specialty products or any related Retail filed( Boutique ).
• Previous experience in supervisory or teal leadership is preferred.
• Proficiency in point of sales(POS) system and basic computer skills.
• Physical ability to stand, lift and mover merchandise as needed.
• Knowledge of inventory management and merchandising techniques.
• Familiarity with bags and luggage brand and products features.