Store Supervisor - SM Bacoor

Star Paper Corporation; Bacoor; On-site; PHP 300,000 - 380,000; Full time

Job summary

Star Paper Corporation is seeking a dedicated Store Supervisor to lead daily store operations, drive sales, and ensure an exceptional customer experience. You will train staff, manage inventory, and maintain appealing product displays to boost performance.

The role emphasizes strong communication, leadership, and hands-on supervision in a busy retail setting, with weekend/holiday work expectations and a focus on customer satisfaction.

Qualifications

• Bachelor's degree in Business Administration or related field
• Willing to work on weekends/holidays or store ops
• 2–3 years of related experience
• Excellent customer service and interpersonal skills
• Strong communication and organizational background
• Experience in bags & luggage retail or boutique helpful
• Proficiency in POS systems and basic computer skills
• Physical ability to stand, lift and move merchandise

Responsibilities

• Assist customers in finding the perfect products
• Set sales targets for the team and strive to achieve them
• Lead by example with exceptional customer service
• Train and supervise a team of sales personnel
• Schedule and assign tasks for efficient store operation
• Provide guidance and support to team members
• Manage inventory levels to ensure product availability
• Conduct regular inventory checks and coordinate restocking

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

POS system

Inventory management

Merchandising

Supervisory

Team leadership

Retail experience

Education

Bachelor's degree in Business Administration

Tools

POS software

Job description

Job Description

1. Utilize your sales expertise to assist customers in finding the perfect products.

2. Set sales targets for the team and work together to achieve and exceed them.

3. Lead by example in providing exceptional customer service and promoting a positive shopping experience.

4. Train, and supervise a team of sales personnel.

5. Schedule and assign task to ensure efficient store operation.

6. Provide guidance, coaching, and support to team members to help them reach their full potential.

7. Monitor and manager inventory levels to ensure product availability.

8. Conduct regular inventory checks and coordinate restocking as needed.

9. Assist with inventory ordering and receiving processes.

10. Maintain an attractive and organized store layout.

11. Collaborate with the team to create eye-catching displays and promotional set-ups.

12. Build and maintain strong customer relationship.

13. Address customer inquiries, concerns, and issues in a timely and professional manner.

14. Gather customer feedback and make recommendations for improvements.

15. Ensure compliance with company policies, procedures and safety standards.

16. Monitor and report on store performance metrics.

17. Handle cash register operations and reconcile daily sales transactions.

Job Qualifications

• Candidate much a Bachelor's/Degree, Business Administration or any related course.
• Willing to work in Saturday or Sunday or even Holiday / Store Operations.
• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Excellent customer service and interpersonal skills
• Has a strong communication and organizational skills background
• Proven experience in the industry of BAGS & LUGGAGE, specialty products or any related Retail filed( Boutique ).
• Previous experience in supervisory or teal leadership is preferred.
• Proficiency in point of sales(POS) system and basic computer skills.
• Physical ability to stand, lift and mover merchandise as needed.
• Knowledge of inventory management and merchandising techniques.
• Familiarity with bags and luggage brand and products features.