Store Supervisor (Greenhills Shopping Center)

Alberto Group Of Companies; Batan; On-site; PHP 335,000 - 502,000; Full time

Job summary

ALBERTO Group of Companies is seeking a Store Supervisor for the Greenhills Shopping Center in San Juan. On-site role with 1–3 years of experience and a Bachelor's degree, full-time.

The candidate will lead a team of sales associates, manage schedules, and ensure best-in-class customer service while maintaining inventory integrity. Responsibilities include inventory control, sales analysis, merchandising, and collaboration with regional management to meet daily and monthly targets.

Qualifications

• 1–2 years in retail store supervisory role, fashion or footwear preferred.
• Strong leadership and team development abilities.
• Excellent customer service orientation and problem-solving.
• Proficient in inventory management, data analysis, and sales reporting.
• Strong communication and interpersonal skills; cross-functional collaboration.
• Familiar with merchandising, visual display, store maintenance.
• Enthusiastic, adaptable, and committed to continuous improvement.

Responsibilities

• Manage and lead a team of sales associates to ensure exceptional customer service and smooth daily operations.
• Prepare and monitor store schedules, attendance, and manpower deployment.
• Oversee inventory including stock receiving, replenishment, transfers, and availability.
• Conduct regular inventory audits and physical counts to ensure accuracy.
• Monitor moving items and coordinate with warehouse for stock allocation.
• Analyze daily/monthly sales, feedback, and store reports to drive improvements.
• Ensure targets are met through merchandising, upselling, and promotions.
• Collaborate with regional management on store initiatives.
• Maintain store presentation, cleanliness, and visual merchandising.
• Handle customer inquiries and complaints professionally; submit reports.

Skills

Leadership

Customer service

Inventory management

Data analysis

Sales reporting

Communication

Merchandising

Job description

Store Supervisor (Greenhills Shopping Center)

ALBERTO Group of Companies

On-site - San Juan 1-3 Yrs Exp Bachelor Full-time

Key Responsibilities:

• Manage and lead a team of sales associates, providing guidance, coaching, and support to ensure exceptional customer service and smooth daily operations.


• Prepare and monitor store personnel schedules, attendance, and manpower deployment to ensure adequate staffing at all times.


• Oversee inventory management, including stock receiving, monitoring, replenishment, stock transfers, and product availability to maintain accurate inventory levels.


• Conduct regular inventory audits and physical counts (P-count) to ensure stock accuracy and minimize discrepancies and losses.


• Monitor fast-moving and slow-moving items and coordinate with the warehouse and merchandising team for proper stock allocation and replenishment.


• Analyze daily and monthly sales performance, customer feedback, and store reports to identify opportunities for improvement and implement strategies to drive store performance.


• Ensure the store meets and exceeds daily and monthly sales targets through effective merchandising, upselling, and promotional activities.


• Collaborate with the regional management team to develop and execute store-level initiatives aligned with the company’s overall business objectives.


• Maintain high standards of store presentation, cleanliness, and visual merchandising to create an inviting shopping environment.


• Manage and resolve customer inquiries, concerns, and complaints in a professional and timely manner.


• Prepare and submit accurate daily, weekly, and monthly operational and sales reports.


• Adhere to company policies, procedures, and safety regulations to ensure a safe, organized, and compliant work environment.

What We're Looking For:

• Minimum 1-2 years of experience in a retail store supervisory role, preferably in the fashion or footwear industry.


• Strong leadership skills, with the ability to motivate and develop a team of sales associates.


• Excellent customer service orientation and problem-solving skills.


• Proficient in inventory management, data analysis, and sales reporting.


• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.


• Familiarity with retail operations, including merchandising, visual display, and store maintenance.


• Enthusiastic, adaptable, and committed to driving continuous improvement.