Store Supervisor

Metal-lite Illuminazione Marketing; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A retail company in Mandaluyong is seeking a Retail Store Supervisor to oversee daily store operations. The ideal candidate will have a Bachelor’s degree and 1-3 years of experience in retail. Responsibilities include supervising staff, ensuring customer satisfaction, and assisting in achieving sales targets. Strong leadership skills and experience with POS systems are essential. This full-time position is on-site and requires flexibility for shifting schedules and multiple store locations.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• 1-3 years of experience in retail sales or store operations.
• Previous supervisory or leadership experience is an advantage.

Responsibilities

• Supervise daily activities of store staff.
• Ensure excellent customer service and resolve customer complaints.
• Assist Store Manager in achieving sales targets.

Skills

Leadership and team supervision

Problem-solving

Sales-driven mindset

Time management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Retail Management

Tools

POS systems

Basic inventory management

Job description

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time

Job Description

The Retail Store Supervisor is responsible for overseeing daily store operations, supervising store staff, ensuring excellent customer service, and supporting the Store Manager in achieving sales targets and operational goals. This role ensures that store standards, policies, and procedures are properly implemented.

Key Responsibilities

• Supervise and monitor daily activities of store staff.
• Ensure excellent customer service and resolve customer concerns or complaints.
• Assist the Store Manager in achieving sales targets and store performance goals.
• Maintain proper product display and visual merchandising standards.
• Monitor inventory levels and coordinate stock replenishment.
• Ensure accuracy in sales transactions, cash handling, and store reports.
• Train, guide, and motivate store employees.
• Implement company policies, procedures, and store guidelines.
• Monitor staff attendance, schedules, and productivity.
• Ensure cleanliness, organization, and safety of the store at all times.
• Assist in preparing daily, weekly, and monthly sales reports.

Qualifications

• Bachelor’s degree in Business Administration, Retail Management, or related field is preferred.
• At least 1–3 years of experience in retail sales or store operations.
• Previous supervisory or leadership experience is an advantage.
• Strong leadership and team management skills.
• Good communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Knowledge of POS systems and basic inventory management.

Skills & Competencies

• Leadership and team supervision
• Problem-solving and decision-making
• Sales and target-driven mindset
• Time management and organization

Working Conditions

• Willing to work on shifting schedules, weekends, and holidays.
• Willing to be assigned to different store locations if needed.

Working Location

1552 Shaw Blvd. Pleasant Hills, Mandaluyong City, 1552 Metro Manila, Philippines