Store Supervisor

Ace Hardware Philippines Inc.; Tocmo; Presencial; PHP 280.000 - 420.000; Jornada completa

Descripción de la vacante

Ace Hardware Philippines Inc. is seeking a Store Operations Lead to oversee day-to-day activities and drive profitability through exceptional customer service and strong team performance.

You will supervise store transactions, monitor stock levels, coach staff, and report to management. The role emphasizes operational excellence, treasury accuracy, and proactive improvements in a fast-paced retail environment.

Formación

• Experience in retail, store operations, customer service, or a related field.
• Strong understanding of sales, cash handling, inventory, and store administration.
• Effective team management, coaching, and communication skills.
• Good attention to detail, particularly in treasury operations, stock monitoring, and reporting.
• Ability to manage multiple priorities and maintain operational standards in a fast-paced store environment.
• Proactive, customer-focused, and results-oriented approach.

Responsabilidades

• Drive sales performance and deliver quality customer service.
• Ensure accurate counter and treasury operations.
• Supervise store transactions and maintain operational efficiency.
• Monitor stock levels and coordinate the reordering and transfer of inventory.
• Manage, coach, and develop the store team to support consistent performance.
• Monitor staff performance and promote effective execution of store activities.
• Prepare and submit accurate sales reports to management.
• Identify operational opportunities and implement improvements that support store profitability.

Conocimientos

Retail experience

Store operations

Customer service

Team management

Attention to detail

Communication skills

Multi-tasking

Descripción del empleo

About the role

Lead store operations by supporting company growth and profitability through quality customer and employee support, efficient day-to-day execution, and strong team performance.

Key responsibilities

• Drive sales performance and deliver quality customer service.

• Ensure accurate counter and treasury operations.

• Supervise store transactions and maintain operational efficiency.

• Monitor stock levels and coordinate the reordering and transfer of inventory.

• Manage, coach, and develop the store team to support consistent performance.

• Monitor staff performance and promote effective execution of store activities.

• Prepare and submit accurate sales reports to management.

• Identify operational opportunities and implement improvements that support store profitability.

What we're looking for

• Experience in retail, store operations, customer service, or a related field.

• Strong understanding of sales, cash handling, inventory, and store administration.

• Effective team management, coaching, and communication skills.

• Good attention to detail, particularly in treasury operations, stock monitoring, and reporting.

• Ability to manage multiple priorities and maintain operational standards in a fast-paced store environment.

• Proactive, customer-focused, and results-oriented approach.