Store Operations Manager - Lead, Coach & Drive Sales

Auntie Anne's; Pasig; On-site; PHP 279,000 - 402,000; Full time

Job summary

Auntie Anne's in Pasig, Philippines is seeking a Store Manager to lead daily operations, drive sales, and supervise team members. The role focuses on coaching staff, ensuring processes are followed, and coordinating with mall admin and head office to maintain quality service.

The ideal candidate will have 1+ year of managerial experience in food retail, strong leadership and communication skills, and proficiency in MS Office.

Qualifications

• At least 1 year of managerial experience, preferably in the food industry.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication.
• Organized in scheduling and reporting.
• Flexible to work varied shifts, including weekends.
• Proficient in MS Office.

Responsibilities

• Monitor the performance of team members.
• Coach and motivate team members.
• Analyze sales and propose projects to the Area Manager.
• Prepare action plans for deviations.
• Ensure that all processes and procedures are in place.
• Handle customer feedback.
• Communicate with Building/Mall Admin and Head Office departments.
• Assist in customer service and food preparation.
• Manage inventory and send requests to the Warehouse Team.
• Prepare reports and ensure timely submission.

Skills

Team leadership

Communication

Scheduling & reporting

Customer service

Tools

MS Office

Job description

Auntie Anne's in Pasig, Philippines is seeking a Store Manager to lead daily operations, drive sales, and supervise team members. The role focuses on coaching staff, ensuring processes are followed, and coordinating with mall admin and head office to maintain quality service.

The ideal candidate will have 1+ year of managerial experience in food retail, strong leadership and communication skills, and proficiency in MS Office.