Food Service Shift Supervisor & Team Coach

Auntie Anne's; Las Piñas; On-site; PHP 279,000 - 469,000; Full time

Job summary

Auntie Anne's is seeking a skilled supervisor to join our team in Manila. You will oversee daily operations, ensure quality of service, and support reporting and scheduling.

This role requires strong leadership, excellent communication, and a detail-oriented mindset. You will coach staff, monitor inventory, and ensure compliance with SOPs while maintaining a positive work environment.

Qualifications

• At least 1 year of supervisory experience in the food industry.
• Systematic and highly organized in scheduling and reporting.
• Excellent communication and leadership skills.
• Pleasant personality with a positive attitude.
• Detail-oriented and able to work under pressure.
• Knowledgeable in MS Office.

Responsibilities

• Prepare reports and ensure timely submission.
• Assist in food preparation.
• Maintain cleanliness standards.
• Ensure high-quality customer service.
• Check inventory and coordinate with Warehouse team.
• Monitor sales and suggest AC and TC projects to Area Manager.
• Ensure adherence to Standard Operating Procedures.
• Perform random checks on cash-related items.
• Coach and motivate team members.

Skills

Supervisory experience

Scheduling & reporting

Communication

Leadership

Pleasant personality

Detail-oriented

MS Office

Tools

MS Office

Job description

Auntie Anne's is seeking a skilled supervisor to join our team in Manila. You will oversee daily operations, ensure quality of service, and support reporting and scheduling.

This role requires strong leadership, excellent communication, and a detail-oriented mindset. You will coach staff, monitor inventory, and ensure compliance with SOPs while maintaining a positive work environment.