Food Service Shift Lead & Operations Coach

Auntie Anne's; Malolos; On-site; PHP 279,000 - 391,000; Full time

Job summary

Auntie Anne's in Bulacan, Malolos is seeking a dedicated supervisor to join our team to oversee daily operations and ensure smooth service delivery.

You will prepare reports, assist in food preparation, monitor inventory, and coach staff to meet quality standards while upholding SOPs and excellent customer service. This role requires strong organization, leadership, and communication skills in a fast-paced food environment.

Qualifications

• At least 1 year of supervisory work experience in the food industry.
• Must be systematic and highly organized in creating schedules and reports.
• Excellent communication and leadership abilities are required.
• Able to maintain a pleasing personality and positive attitude.
• Detail-oriented and able to work under pressure.
• Proficient in MS Office applications.

Responsibilities

• Prepare reports and ensure timely submission.
• Assist in food preparation and maintain quality standards.
• Maintain cleanliness and adhere to SOPs.
• Ensure quality customer service at all times.
• Check inventory and coordinate requests with the Warehouse team.
• Monitor sales and propose AC and TC-generating projects to the Area Manager.
• Coach and motivate team members to perform better.
• Perform random checks on cash-related items.

Skills

Supervisory experience

Organizational skills

Communication skills

Leadership

Attention to detail

MS Office

Tools

MS Office

Job description

Auntie Anne's in Bulacan, Malolos is seeking a dedicated supervisor to join our team to oversee daily operations and ensure smooth service delivery.

You will prepare reports, assist in food preparation, monitor inventory, and coach staff to meet quality standards while upholding SOPs and excellent customer service. This role requires strong organization, leadership, and communication skills in a fast-paced food environment.