Area Manager: Regional Retail Operations Leader

Auntie Anne's; Davao City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Auntie Anne's is seeking an Area Manager to oversee Company-Owned stores in the assigned region. You will ensure operations align with SOPs and support the Regional Manager in driving profitability through sound business plans and staff development.

You will assist in staffing, evaluate performance, and implement sales incentives while monitoring costs and forecasting store performance to meet targets.

Responsibilities

• Oversee operations of Auntie Anne's Company-Owned stores in the assigned region in line with standard operating procedures.
• Assist the Regional Manager in developing and implementing business plans, policies and procedures to maximize store profitability.
• Support in screening, interviewing and selecting Store Managers, Assistant Store Managers, Shift Supervisors and other staff as needed.
• Conduct performance evaluations and make recommendations on promotions, salary adjustments or terminations.
• Periodically assess store and personnel performance and identify training needs or job enrichment.
• Provide feedback to store heads and ensure adherence to standard operating procedures.
• Meet with store heads regularly to address needs and provide direction for day-to-day operations.
• Develop and implement sales incentives and shop incentives to improve performance.
• Monitor store operations, forecast sales using weekly reports, and adjust staffing and costs accordingly.
• Review cost reports (labor, COGS, variable costs) and guide strategic actions to meet short- and long-term goals.
• Collaborate with other departments to address concerns and ensure alignment with regional objectives.
• Address and resolve customer complaints and operational issues as they arise.
• Update sales reports daily and present monthly performance metrics.

Job description

Auntie Anne's is seeking an Area Manager to oversee Company-Owned stores in the assigned region. You will ensure operations align with SOPs and support the Regional Manager in driving profitability through sound business plans and staff development.

You will assist in staffing, evaluate performance, and implement sales incentives while monitoring costs and forecasting store performance to meet targets.