Store Operations Leader

SM Retail; Pasig; On-site; PHP 290,000 - 469,000; Full time

Job summary

SM Retail in Pasig, Metro Manila, is seeking a Store Supervisor to ensure smooth store operations, drive sales, and deliver exceptional customer experiences. You’ll lead frontline teams, monitor performance, and uphold brand standards in a fast-paced retail environment.

You will oversee daily branch activities, coach staff, coordinate with merchandising, manage inventory, and ensure safety and compliance. Strong leadership and communication are essential to motivate the team and achieve store

Qualifications

• Graduate of any 4-year course.
• With supervisory experience in any industry.
• Strong leadership and communication skills.
• Goal-driven, organized, and customer-focused.

Responsibilities

• Lead and oversee daily branch/store operations
• Drive sales performance and help the team achieve targets
• Monitor inventory and coordinate with the merchandising team
• Ensure excellent customer service and customer satisfaction
• Maintain store safety, security, and operational compliance
• Train, coach, and motivate team members for better performance
• Communicate business goals clearly to the whole team

Skills

Leadership

Communication

Customer focus

Education

4-year degree

Job description

SM Retail in Pasig, Metro Manila, is seeking a Store Supervisor to ensure smooth store operations, drive sales, and deliver exceptional customer experiences. You’ll lead frontline teams, monitor performance, and uphold brand standards in a fast-paced retail environment.

You will oversee daily branch activities, coach staff, coordinate with merchandising, manage inventory, and ensure safety and compliance. Strong leadership and communication are essential to motivate the team and achieve store