Store Leader: Operations, Sales & Service

SM Retail; Pasay; On-site; PHP 279,000 - 469,000; Full time

Job summary

SM Retail is seeking a Store Supervisor to ensure smooth store operations, drive sales, and deliver excellent customer experiences. The role focuses on leading the team, managing inventory, and maintaining store standards in a fast-paced environment.

The ideal candidate has supervisory experience, strong leadership, and a customer-focused mindset. This position offers opportunities for growth and hands-on leadership in a dynamic retail setting in Pasay, Metro Manila.

Qualifications

• Graduate of any 4-year course.
• Supervisory experience in any industry.
• Strong leadership and communication skills.
• Goal-driven, organized, and customer-focused.

Responsibilities

• Lead and oversee daily branch/store operations.
• Drive sales performance and help the team achieve targets.
• Monitor inventory and coordinate with the merchandising team.
• Ensure excellent customer service and customer satisfaction.
• Maintain store safety, security, and operational compliance.
• Train, coach, and motivate team members for better performance.
• Communicate business goals clear to the whole team.

Skills

Leadership

Communication

Customer service

Team management

Problem-solving

Education

4-year degree

Job description

SM Retail is seeking a Store Supervisor to ensure smooth store operations, drive sales, and deliver excellent customer experiences. The role focuses on leading the team, managing inventory, and maintaining store standards in a fast-paced environment.

The ideal candidate has supervisory experience, strong leadership, and a customer-focused mindset. This position offers opportunities for growth and hands-on leadership in a dynamic retail setting in Pasay, Metro Manila.