Store Operation Manager

muzha group inc.; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

muzha group inc. in the Philippines is seeking an experienced Restaurant Operations Manager to oversee daily operations and ensure excellence. The ideal candidate will have a Bachelor's Degree in Business Administration or Hospitality Management and a minimum of 3-5 years of experience in restaurant management.

This role involves monitoring sales performance, managing staffing and training, and ensuring compliance with company standards and regulations, driving customer satisfaction and service quality.

Qualifications

• Minimum of 3-5 years experience in restaurant operations management.
• Strong knowledge of restaurant operations and customer service standards.
• Proficient in P&L analysis and reporting.

Responsibilities

• Oversee daily restaurant operations and ensure operational excellence.
• Monitor sales performance and profitability.
• Develop and implement operational policies and procedures.

Skills

Leadership and team management

Communication

Problem-solving

Knowledge of food safety

Microsoft Excel proficiency

Education

Bachelor's Degree in Business Administration or Hospitality Management

Tools

Microsoft Office

Job description

Responsibilities

• Oversee daily restaurant operations and ensure operational excellence
• Monitor sales performance, food costs, labor costs, and profitability
• Prepare and analyze P&L reports and recommend improvement strategies
• Develop and implement operational policies and procedures
• Ensure compliance with company standards, food safety, and government regulations
• Manage staffing, scheduling, training, and employee performance
• Drive customer satisfaction and service quality initiatives
• Coordinate with different departments to achieve business goals

Job Requirements

• Bachelor's Degree in Business Administration, Hospitality Management, or related field
• Minimum of 3-5 years experience in restaurant operations management
• Strong knowledge of restaurant operations, food safety, and customer service standards
• Experience in P&L (Profit & Loss) Analysis and Reporting
• Knowledge of budgeting, cost control, inventory management, and labor management
• Proven leadership and team management skills
• Excellent communication and problem‑solving abilities
• Proficient in Microsoft Office, especially Excel and reporting tools