Store Manager (Glorietta)

POPMART PH TRADING CORPORATION; Philippines; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Equal pay initiative

Equal opportunity employer

Training & development

Job summary

POP MART is seeking a Store Manager in the Philippines to lead daily store operations, drive sales, and build a high-performing team. You will oversee inventory, product displays, and customer service while maintaining brand standards across locations.

The role requires 3–5 years of retail leadership experience, strong communication skills, and the ability to thrive in a fast-paced environment. POP MART offers training and opportunities for growth within a global brand.

Qualifications

• 3–5 years of experience in store management or retail operations leadership.
• Strong leadership, organizational, and team management skills.
• Excellent communication, interpersonal, and training abilities.
• Proficiency in MS Office and related software; ability to analyze sales data.

Responsibilities

• Drive Sales Performance: Lead your team to achieve and exceed store sales targets through goal setting, performance tracking, data analysis, and continuous improvement plans.
• Team Leadership & Development: Recruit, onboard, train, and motivate store staff. Foster a positive and engaging work environment with strong team spirit.
• Product & Inventory Management: Oversee inventory control, product safety, stock accuracy, and ensure optimal product displays.
• Customer Experience & Store Operations: Manage staff scheduling, ensure smooth daily operations, handle escalated customer issues, and maintain high service standards.
• Store Safety & Maintenance: Safeguard store property, coordinate with maintenance and engineering teams for repairs and upkeep.
• Cross-functional Collaboration: Liaise with internal departments to ensure seamless operations.
• Handle ad-hoc tasks as required.

Skills

Leadership

Communication

Data analysis

Team management

Tools

MS Office

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

What to Expect

• Gain valuable professional experience covering the entire retail life cycle
• Have the opportunity to work with people from different countries and cultures in a collaborative environment
• Receive structured customer service, retail operations, and product training
• Be proactively involved in the company’s growth

What You’ll Do

• Drive Sales Performance: Lead your team to achieve and exceed store sales targets through goal setting, performance tracking, data analysis, and continuous improvement plans.
• Team Leadership & Development: Recruit, onboard, train, and motivate store staff. Foster a positive and engaging work environment with strong team spirit.
• Product & Inventory Management: Oversee inventory control, product safety, stock accuracy, and ensure optimal product displays.
• Customer Experience & Store Operations: Manage staff scheduling, ensure smooth daily operations, handle escalated customer issues, and maintain high service standards.
• Store Safety & Maintenance: Safeguard store property, coordinate with maintenance and engineering teams for repairs and upkeep.
• Cross-functional Collaboration: Liaise with internal departments to ensure seamless operations.
• Handle ad-hoc tasks as required.

What You Will Need

• 3-5 years of experience as a Store Manager or in retail operations management.
• Strong leadership, organizational, and team management skills, preferably with experience in multinational retail brands.
• Excellent communication, interpersonal, and training abilities.
• Strong data analysis and reporting skills, with proficiency in MS Office and related software.
• Ability to thrive in a fast-paced, high-pressure retail environment.
• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.