Store Manager (Floor Manager)

Good Ice Cream Inc.; Makati; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Health benefits

13th month pay

Overtime pay

Holiday pay

Job summary

Good Ice Cream Inc. in Salcedo Village, Makati City, opens in September 2026. We seek a person to run the shop when the owners are away, ensuring the same standards on every shift.

You will lead the crew, manage the cash, train teammates, monitor temperatures and cleanliness, and engage with customers. You must be a high school graduate with prior shift leadership in a café or store, and you should stay calm during busy periods.

Qualifications

• High school graduate required.
• Led a shift or small team before in a café, restaurant, or store.
• Able to close a shop properly and manage opening/closing routines.
• Enjoy ice cream and can explain flavors to customers.
• Remain calm and professional during busy periods.
• Willing to train crew on flavors and procedures.
• Trusted with money and keys; references may be checked.
• Visible to customers while leading; comfortable with public presence.

Responsibilities

• Open and close the shop; keep keys and complete opening/closing checklists.
• Lead the shift; coordinate tasks and resolve problems during busy periods.
• Manage cash: count cash at closing, handle transactions, report discrepancies.
• Train crew on flavors and shop procedures.
• Count stock and waste daily; report low items with accurate numbers.
• Ensure food safety: monitor temperatures, dates, cleanliness at all times.
• Assist crew with issues and know when to call the owners.

Skills

Leadership

Customer service

Teaching / training

Calm under pressure

Attention to detail

Team coordination

Communication (English/Filipino)

Education

High school diploma

Tools

Cash register

Store apps

Job description

About the job

We are a new ice cream shop in Salcedo Village, Makati City. We make all our ice cream in our own kitchen. The kitchen has a glass wall, so customers can watch us make it. We open at the end of September 2026. We are looking for the person who will run the shop when the owners are not there.

In the first months, the owners will be at the counter every day. Your job is to run the shop so well that the owners do not need to be there. The shop should run the same way on your shift as when the owners are there.

Job description

You will do everything a Service Crew does — serve customers, give tastes, explain the flavors, and close the shop clean. You will also:

• Open and close the shop. You keep the keys. You make sure the opening and closing checklist is done every day.

• Lead the shift. When it is busy, you lead the team. You decide what to do, and you fix problems right away.

• Take care of the money. Count the cash register at closing, handle the bank transactions, and report anything that looks wrong.

• Train the crew. They learn the flavors from you.

• Count the stock and the waste every day. Report the true numbers. Tell us when something is running low.

• Keep the food safe: check temperatures, check dates, keep the work areas clean. Customers can see our kitchen, so it must be clean and safe all the time — not only when someone is checking.

• Help the crew when they cannot fix a problem. Know when to call the owners.

Qualifications

• At least high school graduate.

• You have led a shift or a small team before — in a café, restaurant, or store. You know how to close a shop the right way.

• You really like ice cream. We will ask about this at the interview.

• You stay calm when it is busy. You do not shout.

• You like teaching. The crew learns the flavors from you.

• We can trust you with money and keys. We will call your past employers to check.

• Customers can see you while you work. You lead in front of customers. You must be okay with that.

• You are willing to learn our computer tools — the cash register and our phone apps.

• You can work on weekends and holidays.

We speak English at the counter. Filipino is also okay.

Salary and benefits

• Salary: ₱27,500 per month (basic pay)

• SSS, PhilHealth, Pag-IBIG, and 13th month pay

• Overtime pay, night differential, and holiday pay. You clock in and clock out, so every hour is counted.

• Tips are shared equally by the whole team.

• Work schedule: 8 hours a day, 6 days a week, with 1 rest day. Shifting schedule between 11:00 AM and 12:00 midnight.

• Start date: September 2026.

• This is the opening team. If we open more shops, the people who helped open this first shop get the first chance to lead the new ones.

You will need a health certificate (health card) before your first day. If you do not have one yet, that is okay. We will show you where to get it.

We reply to everyone who applies.

Other names for this job

People search for this job using different names. If you searched for any of these, this is the job:

store manager · store supervisor · shift supervisor · shift leader · store in-charge · officer in charge (OIC) · assistant store manager · branch manager · outlet manager · restaurant supervisor