Store Manager: Boost Sales, Ops & Team Growth

Robinsons Appliances Corp.; Bataan; On-site; PHP 500,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Pay raise opportunities

Potential promotion to permanent

Job summary

Robinsons Appliances Corp. in the Philippines is seeking a Store Manager to lead overall store performance across sales, profitability, merchandising, customer service, and people management.

This full-time, in-person role focuses on delivering strong financial results and an outstanding customer experience. Responsibilities include managing expenses, inventories, displays, promotions, and staff development, while ensuring compliance with policies and local permits.

Qualifications

• Bachelor's degree preferred.
• At least one year of experience as a Store Manager preferred.
• At least one year of retail management experience preferred.
• Strong customer service, problem-solving, communication and leadership skills.
• Knowledge of the JDA system.
• Strong understanding of retail operations, merchandising, inventory control and financial performance management.
• Ability to analyse business performance, identify opportunities and implement practical improvement plans.
• Ability to lead teams, evaluate performance and develop employee capability through coaching and training.
• English language proficiency preferred.

Responsibilities

• Achieve sales, EBIT and EBITDA targets through store planning and execution.
• Manage operating expenses with cost-effective plans.
• Maintain Shelf Service Level and monitor off-take for fast-moving items.
• Ensure merchandising, displays, promotions, and category management are applied.
• Supervise inventories and cycle counts.
• Maintain security measures and control procedures.
• Review financial performance and conduct monthly departmental reviews.
• Initiate competitive studies and programs to support targets.
• Ensure customer service standards and handle complaints.
• Conduct performance evaluations for direct hires.
• Support training and growth of team members.
• Enforce disciplinary policies and procedures.
• Prepare sales analyses and annual/semi-annual appraisals.
• Process stock corrections and ensure permits/licences by local rules.
• Recommend community sponsorships for social responsibility.
• Prepare SAP- and CEBMS-related requirements.

Skills

Customer service

Problem-solving

Communication

Leadership

JDA system

Retail operations

Merchandising

Inventory control

Financial performance

Business analysis

Coaching & training

English proficiency

Education

Bachelor's degree preferred

Tools

JDA system

SAP

CEBMS

Job description

Robinsons Appliances Corp. in the Philippines is seeking a Store Manager to lead overall store performance across sales, profitability, merchandising, customer service, and people management.

This full-time, in-person role focuses on delivering strong financial results and an outstanding customer experience. Responsibilities include managing expenses, inventories, displays, promotions, and staff development, while ensuring compliance with policies and local permits.