Store Operations Leader: Grow Profit, People & Service

Robinsons Appliances Corp.; Ozamiz; On-site; PHP 600,000 - 900,000; Full time

Job summary

Robinsons Appliances Corp. seeks an experienced leader to oversee all aspects of store operations, ensuring profitability, target achievement, compliance, and high customer satisfaction.

You will supervise Selling and Cashiering Supervisors, manage manpower, inventory, merchandising, cashiering, and risk controls to optimize performance. The role requires strong leadership in retail operations, financial management, and customer service, with the ability to analyze performance metrics and take

Qualifications

• Strong retail operations and financial management background.
• Proven leadership in sales, inventory, and customer service.
• Ability to analyze performance metrics and implement corrective actions.
• Excellent communication, problem-solving, and decision-making skills.

Responsibilities

• Drive sales growth, profitability, and margin management.
• Oversee daily store operations, manpower deployment, and performance management.
• Ensure excellent customer service and resolve escalated concerns.
• Manage merchandising, inventory accuracy, and replenishment.
• Guide cashiering operations, cash handling, and financial controls.
• Enforce compliance with company policies, audits, and government requirements.
• Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
• Submit reports and insights to Operations Manager.

Skills

Retail operations

Financial management

Leadership

Performance analysis

Communication

Job description

Robinsons Appliances Corp. seeks an experienced leader to oversee all aspects of store operations, ensuring profitability, target achievement, compliance, and high customer satisfaction.

You will supervise Selling and Cashiering Supervisors, manage manpower, inventory, merchandising, cashiering, and risk controls to optimize performance. The role requires strong leadership in retail operations, financial management, and customer service, with the ability to analyze performance metrics and take