Retail Store Manager | Growth, Ops & Customer Experience

Robinsons Appliances Corp.; Cabuyao; On-site; PHP 350,000 - 700,000; Full time

Job summary

Robinsons Appliances Corp. is seeking a Store Manager to lead Laguna store operations, drive profitability, and ensure excellent customer service. The role supervises Selling and Cashiering Supervisors and handles manpower, inventory, merchandising, cashiering, and risk controls.

Candidates should demonstrate strong leadership, analytical skills, and effective communication to sustain performance and compliance with company policies and government requirements.

Qualifications

• Strong retail operations and financial management background.
• Proven leadership in sales, inventory, and customer service.
• Ability to analyze performance metrics and implement corrective actions.
• Excellent communication, problem-solving, and decision-making skills.

Responsibilities

• Drive sales growth, profitability, and margin management.
• Oversee daily store operations, manpower deployment, and performance management.
• Ensure excellent customer service and resolve escalated concerns.
• Manage merchandising, inventory accuracy, and replenishment.
• Guide cashiering operations, cash handling, and financial controls.
• Enforce compliance with company policies, audits, and government requirements.
• Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
• Submit reports and insights to Operations Manager.

Skills

Retail operations

Leadership

Performance analysis

Communication

Job description

Robinsons Appliances Corp. is seeking a Store Manager to lead Laguna store operations, drive profitability, and ensure excellent customer service. The role supervises Selling and Cashiering Supervisors and handles manpower, inventory, merchandising, cashiering, and risk controls.

Candidates should demonstrate strong leadership, analytical skills, and effective communication to sustain performance and compliance with company policies and government requirements.