Store Manager - Ayala Malls Gatewalk Mandaue City, Cebu

Adidas; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Adidas in Metro Manila seeks a Store Manager to drive profitability and customer experience across its stores. You will lead resource planning, merchandising, and daily operations while ensuring brand standards and loss prevention. A strong emphasis on analytics, staff development, and exceptional service is essential.

Ideal candidates have prior retail leadership in apparel or FMCG, with bilingual English/Filipino communication and solid experience in store management and budgeting.

Qualifications

• Minimum 18 months in a sports/fashion retail role with at least 24 months in store management.
• Retail experience in apparel/FMCG.
• Proficient in English and Filipino.
• Basic numeracy and literacy with strong verbal communication.

Responsibilities

• Takes ownership of the store and allocates resources to drive profitability.
• Tracks store KPIs and makes commercial decisions based on data.
• Monitors customer satisfaction and drives continuous improvement.
• Leads service by example and maintains brand equity through merchandising.
• Manages recruitment, onboarding, training and development of staff.

Skills

Store Management

Retail Sales

People Leadership

Budgeting

Forecasting

Education

Related College degree

Tools

MS Office

Outlook

Job description

Purpose/Mission

Drives store profitability by meeting or exceeding sales targets and controlling operational expenses; managing all resources within the store to provide customers with a leading shopping experience; and leading the execution of effective and efficient store operations

Accountabilities

Primary Responsibility

• Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions




• Has a working knowledge of the Profit and Loss Statement and the store KPI’s and makes commercial decisions based on sound financial judgment




• Tracks store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success




• Understands the behaviour and patterns of the store’s customer base, draws conclusions from this and makes relevant adaptations to the service offer




• Actively monitors customer satisfaction and feedback systems to drive continuous improvement




• Leads service by example and ensures highly visible and effective customer service management at all times




• Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity




• Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories




• Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store




• Ensures store team compliance with all store policies and procedures




• Drives continuous improvement in stockroom processing and replenishment procedures




• Minimizes loss by ensuring all loss prevention procedures are followed




• Provides suggestions and ideas on ways to improve systems and processes




• Manages the recruitment, on-boarding, training and development of the store team and ensures all HR policies and procedures are adhered to




• Works with the Manager, Retail to identify strong performers with potential for growth along the Retail Field Career Ladder




• Creates a high-performance culture in his/her store by setting clear expectations and targets, analysing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance




• Coaches, motivates and inspires team members to accomplish store goals and maximize their individual performance




• Actively collaborates and shares best practices to drive team performance




• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance




• Amenable to work with store location across Metro Manila (BGC, Makati, Quezon City, Pasay City)

Compliances

• To observe both global and local policies and procedures in all dealings.




• Support APAC changes and directions.




• Perform other tasks as may be assigned from time to time

Professional background/ Experience

• Functional: Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 24 months of Store Management responsibility. Intermediate numeracy and literacy and advanced verbal communication skills




• Industry: Apparel/ fashion/ FW or FMCG Retail




• Exposure: Sports




• Education: Related College degree




• Technology: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook




• Language Skills: Good command in oral and written English & Filipino