Store Manager - Ayala Malls Gatewalk Mandaue City, Cebu

adidas Group; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

adidas Group – Store Manager, Ayala Malls Gatewalk, Mandaue City, Cebu – is responsible for driving store profitability by meeting sales targets and controlling expenses, while delivering a leading customer shopping experience and ensuring efficient store operations.

You will lead the store team, recruit, onboard and develop staff, monitor KPIs and stock movement, maintain visual merchandising, uphold brand knowledge, and ensure compliance with policies and loss prevention measures to maximize

Qualifications

• Minimum 18 months in sports/fashion retail with 24 months in store management.
• Industry: Apparel/fashion/FMCG retail.
• Exposure: Sports.
• MS Office (Word, Excel, PowerPoint) and Outlook proficiency.
• Language: English and Filipino.

Responsibilities

• Owns store profitability by meeting sales targets and managing resources.
• Monitors store performance data and responds with solutions.
• Leads customer service and ensures brand equity.
• Manages recruitment, onboarding, and development of store team.
• Ensures compliance with store policies and loss prevention procedures.
• Collaborates with Retail Manager to build a high-performance culture.

Skills

Store management

Retail leadership

Sales analytics

Customer service

Tools

MS Office Suite

Job description

Store Manager - Ayala Malls Gatewalk Mandaue City, Cebu

Store Manager - Ayala Malls Gatewalk Mandaue City, Cebu

Purpose/Mission

Drives store profitability by meeting or exceeding sales targets and controlling operational expenses; managing all resources within the store to provide customers with a leading shopping experience; and leading the execution of effective and efficient store operations

Accountabilities

Primary Responsibility

Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions

Has a working knowledge of the Profit and Loss Statement and the store KPI’s and makes commercial decisions based on sound financial judgment

Tracks store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success

Understands the behaviour and patterns of the store’s customer base, draws conclusions from this and makes relevant adaptations to the service offer

Actively monitors customer satisfaction and feedback systems to drive continuous improvement

Leads service by example and ensures highly visible and effective customer service management at all times

Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity

Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories

Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store

Ensures store team compliance with all store policies and procedures

Drives continuous improvement in stockroom processing and replenishment procedures

Minimizes loss by ensuring all loss prevention procedures are followed

Provides suggestions and ideas on ways to improve systems and processes

Manages the recruitment, on‑boarding, training and development of the store team and ensures all HR policies and procedures are adhered to

Works with the Manager, Retail to identify strong performers with potential for growth along the Retail Field Career Ladder

Creates a high-performance culture in his/her store by setting clear expectations and targets, analysing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance

Coaches, motivates and inspires team members to accomplish store goals and maximize their individual performance

Actively collaborates and shares best practices to drive team performance

Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Amenable to work with store location across Metro Manila (BGC, Makati, Quezon City, Pasay City)

Compliances

To observe both global and local policies and procedures in all dealings.

Support APAC changes and directions.

Perform other tasks as may be assigned from time to time

Professional background/ Experience

Functional: Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 24 months of Store Management responsibility. Intermediate numeracy and literacy and advanced verbal communication skills

Industry: Apparel/ fashion/ FW or FMCG Retail

Exposure: Sports

Technology: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook

Language Skills: Good command in oral and written English & Filipino

Want to know more about working at adidas Group?

Job Title:

Store Manager - Ayala Malls Gatewalk Mandaue City, Cebu