Store Manager - Ayala Center Cebu

Anta Sports (Philippines) Inc.; Cebu City; On-site; PHP 420,000 - 640,000; Full time

Job summary

Anta Sports Philippines Inc. is seeking a Store Manager to lead a fashion retail team in Cebu City and drive store performance through exceptional customer service and visual standards.

You will recruit and coach staff, manage daily operations, analyze sales data, oversee inventory, and ensure adherence to brand guidelines while delivering profitable growth.

Qualifications

• Bachelor's degree in Business Administration or related field preferred.
• Minimum 3 years in a managerial role in fashion retail.
• Retail management qualifications preferred.
• Strong leadership and customer service skills.
• Excellent written and verbal communication.

Responsibilities

• Deliver outstanding customer service to ensure high customer satisfaction.
• Lead and develop sales team to meet/exceed targets.
• Drive sales and growth through strategic initiatives and marketing.
• Resolve customer issues promptly to maintain a positive shopping experience.
• Ensure compliance with brand standards and visual merchandising.
• Monitor sales performance using retail KPIs and prepare detailed reports.
• Oversee daily store operations, scheduling, budgeting, and records.
• Perform merchandise analysis to identify best-sellers and address issues.
• Supervise inventory control, stock security, and replenishment accuracy.

Skills

Leadership

Customer service

Communication skills

Business acumen

Retail operations

Education

Bachelor's degree in Business Administration or related

Job description

Store Manager – Responsibilities & Requirements

Key Responsibilities:

• Deliver Outstanding Customer Service:
  Ensure high levels of customer satisfaction through exceptional service and engagement.

• Lead and Develop Sales Team:
  Motivate, train, and support staff to meet and exceed sales targets.

• Drive Sales and Growth:
  Implement strategies to attract new customers, increase foot traffic, and improve profitability.

• Resolve Customer Issues:
  Handle complaints and concerns professionally and promptly to maintain a positive shopping experience.

• Ensure Compliance with Standards:
  Maintain operational efficiency and ensure adherence to visual merchandising and brand guidelines.

• Monitor Sales Performance:
  Prepare and analyze detailed sales reports using key retail KPIs to guide business decisions.

• Administrative Oversight:
  Manage day-to-day store operations, including scheduling, budgeting, and financial record updates.

• Merchandise Analysis:
  Track best-selling products, evaluate sell-through rates, and address merchandise-related challenges.

• Inventory Control:
  Supervise inventory handling, including stock security, loss prevention, and replenishment accuracy.

Requirements:

• Education:
  Bachelor's degree in Business Administration or a related field (preferred).

• Qualification Details:
  Retail Management qualifications are specifically preferred for related field requirements.

• Experience:
  Minimum of 3 years in a managerial role, ideally within the fashion retail industry.

• Industry Experience:
  Fashion retail experience is specifically required for this position.

• Leadership & Customer Service Skills:
  Strong leadership capabilities and proven experience managing customer relationships.

• Business Acumen:
  Solid understanding of retail operations and business management principles.

• Communication Skills:
  Excellent interpersonal and communication abilities, both verbal and written.