Store Manager

Konnet International Philippines, Inc.; Quezon City; On-site; PHP 450,000 - 600,000; Full time

Job summary

Konnet International Philippines Inc. operates as a technology and beauty retail company, delivering software and digital solutions to clients while supporting thousands of cosmetic brands through a vast SKU portfolio.

The Store Manager will oversee daily operations, drive sales, and lead the store team in achieving profitability and exceptional customer service. The role requires a degree in business or related field, 3–5 years in retail with supervisory experience, and a willingness to work a

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field.
• 3–5 years in retail operations with 2 years in supervisory/managerial role.
• Experience in FMCG/beauty/retail preferred.
• Proven ability to achieve sales targets and store profitability.
• Strong leadership and people-management skills.
• Excellent communication and customer-service abilities.
• Knowledge of inventory management, merchandising, and KPIs.
• Proficient in Microsoft Office and POS systems.
• Willing to work 6-day weeks, rotating shifts, weekends/holidays.
• Willing to be assigned to any store location.

Responsibilities

• Oversee daily store operations.
• Achieve monthly/annual sales, profitability, and KPI targets.
• Lead, coach, and develop store personnel.
• Monitor performance and conduct coaching/evaluations.
• Ensure excellent customer experience and resolve concerns.
• Maintain inventory levels and minimize stock losses.
• Oversee receiving, replenishment, transfers, and stocktaking.
• Ensure compliance with policies, procedures, health and safety.
• Execute visual merchandising standards and promotions.
• Prepare sales and operational reports daily/weekly/monthly.

Skills

Leadership

Coaching

Communication

Problem-solving

Inventory management

Merchandising

Retail KPIs

Customer service

People management

Education

Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field

Tools

Microsoft Office

POS systems

Job description

About the role

The Store Manager is responsible for overseeing the daily operations of the retail store, ensuring the achievement of sales targets, delivering excellent customer service, managing inventory, and leading the store team. The role ensures compliance with company standards, operational procedures, and visual merchandising guidelines while driving business growth and profitability.

Key responsibilities

• Manage the overall daily operations of the retail store
• Achieve monthly and annual sales, profitability, and KPI targets
• Lead, coach, motivate, and develop store personnel to deliver outstanding customer service
• Monitor staff performance and conduct regular coaching and performance evaluationsEnsure excellent customer experience and promptly resolve customer concerns
• Maintain proper inventory levels and minimize stock losses through effective inventory control
• Oversee receiving, replenishment, stock transfers, and stocktaking activities
• Ensure compliance with company policies, operational procedures, and health and safety standards
• Execute visual merchandising standards and promotional campaigns
• Prepare daily, weekly, and monthly sales and operational reports

About you

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field
• At least 3–5 years of experience in retail operations, with 2 years in a supervisory or managerial role
• Experience in FMCG, beauty, personal care, pharmacy, supermarket, convenience store, or retail chain operations is highly preferred
• Proven experience in achieving sales targets and managing store profitability
• Strong leadership, coaching, and people management skills
• Excellent communication, customer service, and problem-solving abilities
• Knowledge of inventory management, merchandising, and retail KPIs
• Proficient in Microsoft Office and POS systems
• Willing to work on a 6-day workweek, rotating shifts, weekends, and holidays
• Willing to be assigned to any store location as required

About us

Konnet International Philippines Inc. | Konvy Beauty PH operates as a technology and beauty retail company, providing software development, IT solutions, and digital innovation services to both local and international clients, helping businesses thrive in the digital era. Additionally, the company supports thousands of cosmetic and beauty brands with a portfolio of over 25,000 SKUs, distributing products through apps, e-commerce platforms, TikTok, and offline stores.