Store Manager

Konnet International Philippines, Inc.; Manila; On-site; PHP 400,000 - 800,000; Full time

Job summary

Konnet International Philippines Inc. is seeking a Store Manager to oversee daily store operations, drive sales, and lead a high-performing team. You will manage inventory, ensure customer satisfaction, and execute visual merchandising and promotions across locations.

The role requires a Bachelor's degree and 3–5 years in retail, with at least 2 years in a supervisory capacity. Flexibility for 6-day weeks and rotating shifts is expected.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Retail Management, or related field.
• 3–5 years in retail operations with 2 years in supervisory or managerial role.
• Experience in FMCG, beauty, personal care, pharmacy, supermarket, or retail chain operations preferred.
• Proven track record of achieving sales targets and managing store profitability.
• Strong leadership, coaching, and people management skills.
• Excellent communication, customer service, and problem-solving abilities.
• Knowledge of inventory management, merchandising, and retail KPIs.
• Proficient in Microsoft Office and POS systems.

Responsibilities

• Manage the overall daily operations of the retail store.
• Achieve monthly and annual sales, profitability, and KPI targets.
• Lead, coach, motivate, and develop store personnel to deliver outstanding customer service.
• Monitor staff performance and conduct regular coaching and performance evaluations.
• Ensure excellent customer experience and promptly resolve customer concerns.
• Maintain proper inventory levels and minimize stock losses through inventory control.
• Oversee receiving, replenishment, stock transfers, and stocktaking activities.
• Ensure compliance with policies, procedures, and health and safety standards.
• Execute visual merchandising standards and promotional campaigns.
• Prepare daily, weekly, and monthly sales and operational reports.

Skills

Leadership

Customer service

Communication

Problem-solving

People management

Education

Bachelor's degree in Business Administration/Marketing/Retail Management

Tools

Microsoft Office

POS systems

Job description

About the role

The Store Manager is responsible for overseeing the daily operations of the retail store, ensuring the achievement of sales targets, delivering excellent customer service, managing inventory, and leading the store team. The role ensures compliance with company standards, operational procedures, and visual merchandising guidelines while driving business growth and profitability.

Key responsibilities

• Manage the overall daily operations of the retail store
• Achieve monthly and annual sales, profitability, and KPI targets
• Lead, coach, motivate, and develop store personnel to deliver outstanding customer service
• Monitor staff performance and conduct regular coaching and performance evaluationsEnsure excellent customer experience and promptly resolve customer concerns
• Maintain proper inventory levels and minimize stock losses through effective inventory control
• Oversee receiving, replenishment, stock transfers, and stocktaking activities
• Ensure compliance with company policies, operational procedures, and health and safety standards
• Execute visual merchandising standards and promotional campaigns
• Prepare daily, weekly, and monthly sales and operational reports

About you

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field
• At least 3–5 years of experience in retail operations, with 2 years in a supervisory or managerial role
• Experience in FMCG, beauty, personal care, pharmacy, supermarket, convenience store, or retail chain operations is highly preferred
• Proven experience in achieving sales targets and managing store profitability
• Strong leadership, coaching, and people management skills
• Excellent communication, customer service, and problem-solving abilities
• Knowledge of inventory management, merchandising, and retail KPIs
• Proficient in Microsoft Office and POS systems
• Willing to work on a 6-day workweek, rotating shifts, weekends, and holidays
• Willing to be assigned to any store location as required

About us

Konnet International Philippines Inc. | Konvy Beauty PH operates as a technology and beauty retail company, providing software development, IT solutions, and digital innovation services to both local and international clients, helping businesses thrive in the digital era. Additionally, the company supports thousands of cosmetic and beauty brands with a portfolio of over 25,000 SKUs, distributing products through apps, e-commerce platforms, TikTok, and offline stores.