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Koko Mart Trading Inc. is seeking a Store Manager to oversee day-to-day operations, lead and motivate the team, ensure inventory accuracy, and deliver excellent customer service at the Primark Noveleta location in Cavite.
The role requires 2–5 years in retail with 1–2 years in a supervisory or managerial capacity, strong leadership, and proficiency in MS Office and POS systems. Chinese language knowledge is a plus; on-site work is required.
The Store Manager oversees the day-to-day operations of the assigned retail store, ensuring sales targets are met, store operations run smoothly, and customers receive excellent service. This role also leads and motivates the store team, maintains inventory accuracy, and ensures compliance with company policies and standards.
Bachelor’s degree in any related field
2–5 years in retail, with at least 1–2 years in a supervisory or managerial role
Experience as Store Manager, Assistant Store Manager, or Supervisor is a plus
Strong leadership, communication, and organizational skills
Proficient in Microsoft Office and retail POS systems
Detail-oriented, organized, and reliable
Able to work on-site in Primark Noveleta, Cavite
Basic knowledge of Chinese language is an advantage
Manage daily store operations, including opening and closing procedures
Maintain cleanliness, orderliness, and compliance with safety and security standards
Implement company policies, SOPs, and operational guidelines
Drive store sales and achieve monthly and quarterly targets
Develop and execute effective sales strategies
Monitor KPIs and prepare performance reports
Supervise, coach, and evaluate store staff performance
Handle scheduling, attendance monitoring, and on-the-job training
Foster a positive and respectful team environment
Oversee stock replenishment, accuracy, and loss prevention
Conduct regular stock counts and ensure attractive product displays
Customer Service
Ensure excellent service standards
Handle and resolve customer complaints professionally
Supervise cashier operations and cash handling
Assist in monitoring expenses and improving store profitability
Competitive salary
Performance-based incentives
Supportive management and team-oriented environment