Store Manager

Avid Sports Philippines Inc.; Metro Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

Avid Sports Philippines Inc. is seeking a Store Manager to oversee daily store operations, motivate the sales team, and drive profitability in a fashion retail environment in Metro Manila. You will ensure excellent customer service, manage schedules and budgets, and maintain brand standards

Ideal candidates bring at least 3 years in a managerial role within fashion retail, strong leadership, and a solid grasp of retail KPIs and inventory management to sustain growth.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Retail Management qualifications are preferred for related field requirements.
• Minimum of 3 years in a managerial role, ideally within fashion retail.
• Fashion retail experience is specifically required for this position.
• Strong leadership and proven customer relationship management experience.
• Solid understanding of retail operations and business management.
• Excellent interpersonal and written communication skills.

Responsibilities

• Deliver outstanding customer service and engage customers to ensure satisfaction.
• Lead and develop the sales team to meet and exceed targets.
• Drive sales and growth by attracting new customers and boosting profitability.
• Resolve customer issues promptly to maintain a positive shopping experience.
• Ensure adherence to visual merchandising and brand guidelines.
• Monitor sales performance and analyze KPIs to guide decisions.
• Oversee daily store operations, scheduling, budgeting, and records.
• Analyze merchandise performance, sell-through, and stock challenges.
• Supervise inventory control, stock security, and replenishment accuracy.

Job description

Store Manager – Responsibilities & Requirements

Key Responsibilities:

• Deliver Outstanding Customer Service:
  Ensure high levels of customer satisfaction through exceptional service and engagement.

• Lead and Develop Sales Team:
  Motivate, train, and support staff to meet and exceed sales targets.

• Drive Sales and Growth:
  Implement strategies to attract new customers, increase foot traffic, and improve profitability.

• Resolve Customer Issues:
  Handle complaints and concerns professionally and promptly to maintain a positive shopping experience.

• Ensure Compliance with Standards:
  Maintain operational efficiency and ensure adherence to visual merchandising and brand guidelines.

• Monitor Sales Performance:
  Prepare and analyze detailed sales reports using key retail KPIs to guide business decisions.

• Administrative Oversight:
  Manage day-to-day store operations, including scheduling, budgeting, and financial record updates.

• Merchandise Analysis:
  Track best-selling products, evaluate sell-through rates, and address merchandise-related challenges.

• Inventory Control:
  Supervise inventory handling, including stock security, loss prevention, and replenishment accuracy.

Requirements:

• Education:
  Bachelor's degree in Business Administration or a related field (preferred).

• Qualification Details:
  Retail Management qualifications are specifically preferred for related field requirements.

• Experience:
  Minimum of 3 years in a managerial role, ideally within the fashion retail industry.

• Industry Experience:
  Fashion retail experience is specifically required for this position.

• Leadership & Customer Service Skills:
  Strong leadership capabilities and proven experience managing customer relationships.

• Business Acumen:
  Solid understanding of retail operations and business management principles.

• Communication Skills:
  Excellent interpersonal and communication abilities, both verbal and written.