Store Manager

RAAMDA-MAMPARO HARDWARE AND CONSTRUCTION SUPPLY; Davao del Sur; On-site; PHP 334,800 - 558,000; Full time

Job summary

A local hardware and construction supply store in Davao del Sur is seeking a Store Manager to lead sales and customer service efforts. The ideal candidate will have experience in retail management, a strong understanding of sales techniques, and exceptional leadership skills. Responsibilities include achieving sales targets, managing store staff, and ensuring excellent customer service. This role offers an opportunity to drive customer loyalty and operational success.

Qualifications

• Proven experience as a Store Manager or in a similar retail management role.
• Strong understanding of retail operations, sales techniques, and customer service principles.

Responsibilities

• Achieve sales targets and KPIs.
• Ensure exceptional customer service standards.
• Resolve customer complaints and issues promptly.
• Develop strategies to increase customer traffic and loyalty.
• Analyze sales data to identify improvement opportunities.
• Recruit, hire, train, and supervise store staff.
• Motivate and inspire the team.

Skills

Leadership

Communication

Interpersonal skills

Education

High school diploma or equivalent

Bachelor's degree in Business Administration or related field

Job description

Sales and Customer Service:

• Achieve sales targets and key performance indicators (KPIs)
• Ensure exceptional customer service standards are met and maintained
• Resolve customer complaints and issues promptly and effectively
• Develop and implement strategies to increase customer traffic and loyalty
• Analyze sales data and trends to identify opportunities for improvement

Team Management:

• Recruit, hire, train, and supervise store staff
• Motivate and inspire the team

Education and Experience:

• High school diploma or equivalent; Bachelor's degree in Business Administration or a related field preferred
• Proven experience as a Store Manager or in a similar retail management role
• Strong understanding of retail operations, sales techniques, and customer service principles

Skills and Competencies:

• Excellent leadership, communication, and interpersonal skills