Store Manager

Primer Group; Taguig; On-site; PHP 420,000 - 600,000; Full time

Job summary

Primer Group in Taguig, Philippines is seeking a Store Manager who will lead multiple departments to achieve store sales targets and ensure customer satisfaction. You will integrate marketing, merchandising, operations and visual merchandising strategies, manage staff schedules, monitor inventory levels, and uphold brand standards through strong leadership and clear communication.

The role requires strategic planning, performance reviews, and a proactive approach to coaching and development to

Qualifications

• Bachelor's degree is required.
• Proven retail management experience, preferably in supervisory or managerial roles.
• Strong leadership, organizational and communication skills.
• Strong problem-solving abilities and customer service orientation.
• Ability to work in a fast-paced environment with multiple priorities.

Responsibilities

• Lead store team to meet sales targets and business growth.
• Plan and cascade sales targets for floors and brands to supervisors.
• Monitor inventory against targets and request replenishment as needed.
• Analyze sales performance and factors affecting periods.
• Coordinate with marketing, merchandising, operations and VM for cohesive execution.
• Schedule manpower to minimize overtime and ensure coverage.
• Ensure compliance with brand policies and store standards.
• Provide excellent customer service and resolve issues promptly.

Skills

Leadership

Communication

Staff development

Customer service

Sales analysis

Inventory management

Education

Bachelor's Degree

Job description

The Store Manager ensures that all team members understand their roles, executes brand directions, and maintains a high level of customer satisfaction. The role requires a strategic approach to integrating various departments such as marketing, merchandising, operations, and visual merchandising to achieve business objectives.

Sales and Business Objectives

• Focus on achieving store sales targets and business growth.
• Plan and set sales targets for each floor and brand, cascading numbers to store supervisors.
• Spot and close partnerships within the group
• Analyze inventory against sales targets and request merchandise as needed.
• Report sales performance and analyze factors affecting sales periods.
• Integrate marketing, merchandising, operations, and visual merchandising strategies into a cohesive effort.
• Set timelines and milestones for timely execution of deliverables.

Operational Efficiency

• Implement expense control measures and develop utility schedules.
• Provide optimum manpower schedules to minimize overtime.
• Prioritize essential repairs and maintenance.
• Review and approve manpower plotting and scheduling.
• Coordinate with SBU ops and VM for store-specific visual merchandising directions.

Policy Implementation and Compliance

• Implement all brand policies, procedures, guidelines, andpromotions.
• Monitor quality of implementation and document progress.
• Ensure staff compliance and alignment with brand standards.

Inventory Management

• Monitor store inventory levels to maintain healthy stock levels.
• Ensure physical and virtual inventory tally at all times.
• Execute policies on inventory variances and losses, ensuring follow-through actions.

Performance Monitoring

• Monitor daily reports for sales performance and inventory levels.
• Conduct and discuss store checklists with staff for consistent understanding and implementation.

Customer Service

• Address customer needs and ensure a high level of customer satisfaction at all times.

Leadership and Support

• Oversee and guide all departments and personnel in operational and sales activities.
• Ensure that staff are fully supported with training, information, and performance understanding.

Job Qualifications

• Graduate of a Bachelor's Degree
• Proven experience in retail management, preferably in a supervisory or managerial role.
• Strong understanding of sales performance metrics and inventory management.
• Excellent leadership, organizational, and communication skills.
• Strong problem-solving skills and the ability to handle customer service issues effectively.
• Ability to work in a fast-paced environment and manage multiple priorities.