Station Supervisor

Jco Marketing Inc; Taytay; On-site; PHP 167,000 - 279,000; Full time

Job summary

Jco Marketing Inc in the Philippines is seeking a capable supervisor to lead daily operations at our station. You will supervise staff, coordinate workflows, and monitor performance to ensure smooth service delivery.

The role emphasizes strong communication, problem solving under pressure, and reliable administrative reporting. You will work closely with management to implement processes, manage incidents, and support customer service and service recovery.

Qualifications

• Graduate of any 4 years course
• At least 6 months supervisory experience
• Computer literate
• Willing to be assigned (location)

Responsibilities

• Lead staff scheduling, performance monitoring, and conflict resolution
• Oversee day-to-day station operations and coordinate workflows
• Handle customer complaints and ensure service recovery
• Communicate clearly with staff and management, both verbally and in writing
• Respond to incidents and support decision-making under pressure
• Prepare reports, documentation, and basic budgeting as needed

Skills

Staff supervision

Communication

Problem solving

Administrative skills

Customer service

Education

4-year college degree

Tools

MS Office

Job description

Job Description

1. Leadership & Supervision

• -Staff scheduling, performance monitoring, conflict resolution

2. Operations Management

• -Day-to-day station operations, workflow coordination

3. Customer Service

• -Handling complaints, public interaction, service recovery

4. Communication

• -Clear verbal and written communication with staff and management

5. Problem Solving

• -Incident response, decision-making under pressure

6. Administrative Skills

• -Reporting, documentation, basic budgeting

Job Qualifications

• 1. Graduate of any 4 years course
• 2. Atleast 6months Supervisory
• Experience
• 3. Computer Literate
• 4. Willing to Assign (location)