Stakeholder Communications Manager

Mynt; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

GCash is seeking a Stakeholder Communications Manager to oversee internal and external communications, ensuring timely, clear updates across product teams and business partners.

You will coordinate communications for product updates, platform maintenance, and partner engagements, build templates and guidelines, gather feedback, and drive faster, more consistent processes through careful project coordination.

Qualifications

• Degree in Communications, Marketing, Business, or a related field.
• Strong written and verbal communication skills for various audiences.
• Experience in corporate communications, stakeholder management, or partner communications.
• Good project management and organizational skills with multiple priorities.
• Strong analytical and problem-solving abilities to improve processes.
• Proficiency with digital communication tools and platforms.
• Familiarity with external tools and APIs is an advantage.
• Strategic thinking and ability to work across teams and partners.

Responsibilities

• Internal Communications: Manage product updates, tech downtime notices, and shared information across teams.
• External Partner Communications: Coordinate messaging for partners and platform maintenance.
• Channels and Guidelines: Develop templates and guidelines to improve information flow.
• Stakeholder Engagement: Gather feedback and address stakeholder needs.
• Process Improvement: Review and optimize communication workflows for speed and consistency.
• Project Coordination: Manage multiple communications initiatives and timelines across stakeholders.

Skills

Communication skills

Project management

Stakeholder management

Analytical thinking

Digital tools

Education

Degree in Communications/Marketing/Business

Tools

APIs

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

The Stakeholder Communications Manager oversees internal and external communications to ensure timely, clear, and consistent updates across teams and business partners. This role focuses on product updates, campaign and platform maintenance announcements, partner engagement, and improving communication processes to support smooth business operations.

You will be responsible for the following:

• Internal Communications: Manage communications on product updates, new product developments, system downtimes, and tech freezes. Work with different teams to ensure information is accurate and shared on time.
• External Partner Communications: Coordinate and review approved communications for business partners, including platform maintenance and product updates. Ensure clear and consistent messaging to support strong partner relationships.
• Communication Channels and Guidelines: Develop and maintain communication channels, templates, and guidelines to improve information flow across teams and external partners.
• Stakeholder Engagement: Work with internal teams and external partners to gather feedback and ensure communications address their needs.
• Process Improvement: Review and improve communication workflows to make processes faster, more efficient, and consistent.
• Project Coordination: Manage multiple communication initiatives, timelines, and priorities to ensure smooth execution and alignment across stakeholders.

We are looking for:

• A degree in Communications, Marketing, Business, or a related field is an advantage.
• Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
• Experience in corporate communications, stakeholder management, or partner communications.
• Good project management and organizational skills, with the ability to handle multiple priorities and deadlines.
• Strong analytical and problem-solving skills, with a focus on improving processes.
• Proficiency in digital communication tools and platforms.
• Familiarity with external tools and APIs is an advantage.
• Strategic thinking and the ability to work effectively with different teams and stakeholders.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package