Sr Supervisor, PayrollNew

Five9 Philippines Inc.; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Stock options

Annual merit increase

Night shift differential pay

Paid Leave with Cash Conversion

HMO with dependents

Retirement Plan

Life Insurance

Internet and meal allowance for work‑f

Employee Assistance Program

Job summary

Five9 Philippines Inc. seeks a Sr. Supervisor, Payroll and Accounting to lead payroll operations and related accounting functions. You will oversee end-to-end payroll, ensure compliance with local regulations, and manage GL integrations with payroll data.

The role requires a CPA, at least 5 years in payroll with 2 years in leadership, and hybrid work after a 6-month onsite probation. Strong Excel and NetSuite experience are essential.

Qualifications

• CPA certification required.
• Minimum 5 years of payroll processing and general ledger experience, with at least 2 years in leadership or supervisory role.
• Experience with NetSuite and payroll/timekeeping systems.
• Advanced Excel skills including Pivot Tables, VLOOKUPs/XLOOKUPs, and complex formulas.
• Knowledge of local payroll regulations (DOLE, PHIC, SSS, Pag-IBIG).
• Strong communication and leadership abilities.

Responsibilities

• Oversee end-to-end payroll processing, including regular and off-cycle payrolls.
• Coordinate with external payroll providers and local agencies for compliance.
• Manage balance sheet reconciliations and GL integration for payroll data.
• Lead month-end close for payroll expenses and allocate departmental costs.
• Supervise and develop payroll staff and ensure audit readiness.

Education

CPA

Tools

NetSuite

Timekeeping software

Payroll systems

Excel

VLOOKUP/XLOOKUP

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Sr. Supervisor, Payroll and Accounting

Job Responsibilities

Payroll Operations & Administration

• End-to-End Processing:Manage, review, and approve regular and off-cycle payroll to ensure timely and accurate processing of salaries, benefits, and deductions.
• Partner with external payroll service providers and local compliance agencies to ensure seamless operations and resolve any escalated issues.
• Statutory Remittances & Tax Filing:Oversee the calculation, deduction, and timely filing and payment of local payroll taxes and statutory contributions (such as withholding taxes, social security, Pag-IBIG, and health benefits)

Payroll Accounting & GL Integration

• Direct and review balance sheet reconciliations, payroll bank account statements, and unreleased payroll.
• Review payroll data and ensure accuracy of journal entries posted to the General Ledger, ensuring synchronization between payroll and accounting records.
• Manage month-end close processes for all payroll-related expenses, including tracking and recording of accruals, variances, and department allocations.

Leadership & Audit Readiness

• Team Supervision:Guide, train, and mentor Sr. Payroll Analysts and Staff by assigning tasks and reviewing their work to ensure maintain operational efficiency.
• Ensure adherence to internal company policies, internal controls, and accounting standards, serving as the primary point of contact for both external and internal payroll-related audits.
• Evaluate current workflows, lead system upgrades or migrations, and propose automated solutions to streamline processes.

Qualification:

• Must be a CPA
• Amenability to work full onsite for the entire probationary period (6 months)
• Hybrid work arrangement after regularization
• A minimum of 5 years relatedwork experience in payroll processing and general ledger functions, with at least 2 years in leadership or supervisory role.
• Experience with computerized accounting systems (preferably NetSuite), timekeeping software; and payroll systems.
• Advanced proficiency in Excel includes Pivot Tables, VLOOKUPs/XLOOKUPs, and complex logical formulas.
• Knowledge of government-mandated payroll regulations (DOLE, BIR, SSS, PHIC, and HDMF) and applicable PEZA requirements
• Strongcommunication skills

Perform ad hoc tasks as needed

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13thmonth pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.