Sr Supervisor, Payroll

Five9; Metro Manila; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Company stocks

Merit increase

Night shift differential

Paid Leave with Cash Conversion

HMO with dependents

Retirement Plan

Life Insurance

Internet and meal allowance (work from

Employee Assistance Program

Government-mandated Benefits

Job summary

Five9 Philippines seeks a Sr. Supervisor, Payroll and Accounting to lead payroll operations, GL integration, and audit readiness. You will supervise Payroll staff, coordinate with providers, and ensure timely tax filings in a hybrid role based in Metro Manila.

CPA required with 5+ years in payroll and GL, incl. 2+ years in supervision. Proficiency in NetSuite and Excel (PivotTables, XLOOKUP). Hybrid after probation; onsite for 6 months.

Qualifications

• CPA certification is required and must be current.
• At least 5 years in payroll processing and GL functions.
• At least 2 years in a leadership or supervisory role.
• Experience with NetSuite, timekeeping, and payroll systems.
• Advanced Excel skills, including Pivot Tables and XLOOKUP.
• Knowledge of DOLE, BIR, SSS, PHIC, and HDMF payroll regulations.

Responsibilities

• End-to-end payroll processing and approvals for regular and off-cycle payrolls.
• Oversee statutory remittances and tax filing with local agencies.
• Direct balance sheet reconciliations and GL-integrated payroll data.
• Lead month-end close and track accruals and allocations.
• Supervise and develop Sr. Payroll Analysts and staff.

Skills

Leadership experience

Advanced Excel

Communication skills

Education

CPA certification

Tools

NetSuite

Timekeeping software

Payroll systems

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Sr. Supervisor, Payroll and Accounting

Job Responsibilities

Payroll Operations & Administration

• End-to-End Processing: Manage, review, and approve regular and off-cycle payroll to ensure timely and accurate processing of salaries, benefits, and deductions.
• Partner with external payroll service providers and local compliance agencies to ensure seamless operations and resolve any escalated issues.
• Statutory Remittances & Tax Filing: Oversee the calculation, deduction, and timely filing and payment of local payroll taxes and statutory contributions (such as withholding taxes, social security, Pag-IBIG, and health benefits)

Payroll Accounting & GL Integration

• Direct and review balance sheet reconciliations, payroll bank account statements, and unreleased payroll.
• Review payroll data and ensure accuracy of journal entries posted to the General Ledger, ensuring synchronization between payroll and accounting records.
• Manage month-end close processes for all payroll-related expenses, including tracking and recording of accruals, variances, and department allocations.

Leadership & Audit Readiness

• Team Supervision: Guide, train, and mentor Sr. Payroll Analysts and Staff by assigning tasks and reviewing their work to ensure maintain operational efficiency.
• Ensure adherence to internal company policies, internal controls, and accounting standards, serving as the primary point of contact for both external and internal payroll-related audits
• Evaluate current workflows, lead system upgrades or migrations, and propose automated solutions to streamline processes

Qualifications

• Must be a CPA
• Amenability to work full onsite for the entire probationary period (6 months)
• Hybrid work arrangement after regularization
• A minimum of 5 years related work experience in payroll processing and general ledger functions, with at least 2 years in leadership or supervisory role
• Experience with computerized accounting systems (preferably NetSuite), timekeeping software; and payroll systems
• Advanced proficiency in Excel includes Pivot Tables, VLOOKUPs/XLOOKUPs, and complex logical formulas
• Knowledge of government-mandated payroll regulations (DOLE, BIR, SSS, PHIC, and HDMF) and applicable PEZA requirements
• Strong communication skills

Perform ad hoc tasks as needed

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.