Sr. Program Manager, Application Services

Ihg, L.C.; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Ihg, L.c. in the Philippines seeks a Sr. Program Manager for Application Services to govern a portfolio of initiatives, manage budgets and forecasts, and lead cross‑functional teams through delivery.

You will coordinate purchasing, align with Finance, and report to senior leadership, using Planview, Jira, MS Office tools to drive results within tight deadlines. Strong communication, stakeholder management, and matrix leadership are essential for success.

Qualifications

• Bachelor's or Master’s Degree in Business Administration, Finance, Accounting, management, or an equivalent combination of education and work-related experience
• Certifications (One or more of) – CSM/PMI-ACP/ PMP®/ preferred

Responsibilities

• Govern the portfolio of Application Services initiatives, ensuring accurate budgets, forecasts, schedules, and health are represented.
• Assign resources work and perform resource planning and allocations.
• Partner with project managers in the portfolio to provide support and guidance for their assigned initiatives, ensuring adherence to standards and consistent practices.
• Execute purchasing activities including submitting purchase orders, ensuring invoices are processed, and maintaining spend forecasts.
• Work with Finance to provide recurring capital forecast and labor allocation data and support year-end financial close activities.
• Support the Portfolio Manager in recurring activities performed by the Application Services leadership team, including strategy updates, annual planning, and executive (C-level) level reporting.
• Investigate and resolve issues with resource time entries and related allocations to investments, leveraging both product-based and project-based methods.

Skills

Budget management

Resource planning

Portfolio governance

Stakeholder management

Project management

Team leadership

Communication

Negotiation

Problem solving

MS Project

Planview

Jira

MS Office

Education

Bachelor's or Master’s Degree in Business/Finance/Management

Certifications (CSM/PMI-ACP/PMP)

Tools

MS Project

MS PowerPoint

MS Word

MS Visio

MS Excel

Planner

Planview

Jira

Job description

Sr. Program Manager, Application Services

Company : Ihg, L.c. Job Type : Full Time Philippines

Job Description - Sr. Program Manager, Application Services

Description

The Portfolio Manager ensures the successful governance of projects, financials, and cost allocations for the Application Services technology portfolio.

Key Accountabilities

• Govern the portfolio of Application Services initiatives, ensuring accurate budgets, forecasts, schedules, and health are represented.
• Assign resources work and perform resource planning and allocations.
• Partner with project managers in the portfolio to provide support and guidance for their assigned initiatives, ensuring adherence to standards and consistent practices.
• Execute purchasing activities including submitting purchase orders, ensuring invoices are processed, and maintaining spend forecasts.
• Work with Finance to provide recurring capital forecast and labor allocation data and support year-end financial close activities.
• Support the Portfolio Manager in recurring activities performed by the Application Services leadership team, including strategy updates, annual planning, and executive (C-level) level reporting.
• Investigate and resolve issues with resource time entries and related allocations to investments, leveraging both product-based and project-based methods.

Key Skills & Experiences

Education

• Bachelor's or Master’s Degree in Business Administration, Finance, Accounting, management, or an equivalent combination of education and work-related experience
• Certifications (One or more of) – CSM/PMI-ACP/ PMP®/ preferred

Experience

• 5 years progressive work-related experience coordinating/managing and implementing technology projects, with demonstrated proficiency in budget management and planning

Technical Skills and Knowledge

• Demonstrated project management experience in organising, planning and executing large-scale projects from conception through implementation.
• Strong consultative skills and demonstrated ability to achieve corporate business objectives across functional boundaries.
• Must be able to logically identify work that is needed and create a work breakdown structure.
• Strong negotiator and able to influence those outside own team. Ability to lead a team in a matrix environment and resolve conflicts as needed.
• Must possess strong communication skills, written and verbal; articulate, persuasive & influential; systematic and timely. Will be responsible for developing and delivering presentations to senior leaders. Ability to maintain confidential data required.
• Experience with project management software, e.g., MS Project, MS PowerPoint, MS Word, MS Visio and MS Excel, Planner.
• Works well under stress and can manage projects in an environment with tight deadlines.
• Managing project budgets as needed to account for internal project spend.
• Demonstrated analytical skills to solve problems, analyze data and make decisions that affect the project on regular basis.
• Experience in technology purchasing, through purchase orders and invoices.
• Proficiency in PPM and Agile tools such as Planview and Jira highly desirable.