Sr.Mall Manager

PM Consulting; Canlandog; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

PM Consulting is seeking a Senior Mall Manager to oversee all aspects of mall operations, ensuring day-to-day management, tenant satisfaction, and profitability. The role drives sales, foot traffic, and maintains high service standards.

Responsibilities include overseeing facilities, security, and customer service, managing budgets, and collaborating with marketing and leasing to execute promotional events.

Qualifications

• Bachelor's degree in business-related field required.
• Strong leadership and stakeholder management skills essential.
• Experience in mall/retail management is required.

Responsibilities

• Oversee daily mall operations including facilities, security, housekeeping, and customer service.
• Develop strategies to boost performance, foot traffic, and tenant sales.
• Maintain strong tenant relationships and ensure lease compliance.
• Manage budgets, financial planning, and expense control to meet revenue targets.
• Collaborate with marketing, leasing, and operations to execute events.
• Ensure compliance with policies, safety regulations, and government requirements.
• Lead mall operations teams to deliver high-quality service.
• Prepare reports on performance and provide insights to management.

Skills

Leadership

Communication

Stakeholder management

Education

Bachelor's degree in Business Administration, Marketing, Hospitality, Property Management, or a related field

Job description

Location: Bacolod
Work Setup: Onsite
Schedule: Morning shift

JobsDescription

The Senior Mall Manager will oversee all aspects of mall operations, ensuring smooth day-to-day management, tenant satisfaction, and profitability. This role is responsible for executing strategies that drive sales, increase foot traffic, and maintain high operational and service standards.

Key Responsibilities

• Oversee daily mall operations, including facilities, security, housekeeping, and customer service.
• Develop and implement strategies to boost mall performance, foot traffic, and tenant sales.
• Maintain strong relationships with tenants, address concerns, and ensure compliance with lease agreements and mall policies.
• Manage financial performance, budget planning, and expense control to meet revenue targets.
• Collaborate with marketing, leasing, and operations teams to execute events and promotional initiatives.
• Ensure compliance with company policies, safety regulations, and government requirements.
• Lead and guide mall operations teams to deliver efficient and effective service.
• Prepare reports on operational performance and provide insights to senior management.

Qualifications

• Bachelors degree in Business Administration, Marketing, Hospitality, Property Management, or a related field.
• Minimum 8–10 years of experience in mall or retail management, with 3–5 years in a senior leadership role.
• Strong knowledge of mall operations, tenant management, and facilities management.
• Proven ability to manage budgets, financial performance, and operational planning.
• Excellent leadership, communication, and stakeholder management skills.
• Able to manage multiple operational areas in a fast-paced retail environment.