Sr. Delivery Manager (ServiceNow)

Hrtx; Metro Manila; On-site; PHP 2,000,000 - 3,500,000; Full time

Job summary

A leading global firm in consulting seeks a Senior Delivery Manager for ServiceNow projects in Metro Manila. This leadership role involves overseeing complex implementations, driving pre-sales engagements, and supporting a high-performing delivery team. The ideal candidate has over a decade in IT and consulting, with extensive ServiceNow leadership experience. Strong communication and client-facing skills are essential. Join a company that promotes innovation and team growth.

Qualifications

• 10+ years in IT/Consulting, 5+ years in ServiceNow leadership.
• Strong client-facing and pre-sales experience.
• Deep knowledge of ServiceNow modules (ITSM, ITOM, HRSD, GRC, CSM).
• Deep knowledge of ServiceNow modules (ITSM, ITOM, HRSD, GRC, CSM).

Responsibilities

• Lead complex ServiceNow implementations.
• Drive pre-sales engagements and solution design.
• Support practice operations and mentoring team members.
• Collaborate on strategies that drive innovation and growth in the local consulting business.

Skills

Client-facing experience

Leadership skills

Communication skills

Solution design

ServiceNow modules knowledge

Tools

ServiceNow

Job description

About the job Sr. Delivery Manager (ServiceNow)

A leading global firm in the consulting and technology space is looking for a ServiceNow Delivery Senior Manager to lead end-to-end ServiceNow project delivery, support pre-sales efforts, and help grow a high-performing delivery team.

This is a leadership role that blends delivery excellence with strategic growth, working closely with cross-functional leaders and global stakeholders.

What Youll Do:

• Lead complex ServiceNow implementations across multiple industries
• Drive pre-sales engagements, solution design, and client presentations
• Support practice operations, resource planning, and mentoring team members
• Collaborate on strategies that drive innovation and growth in the local consulting business

What Were Looking For:

• 10+ years in IT/Consulting, 5+ years in ServiceNow leadership
• Strong client-facing and pre-sales experience
• Deep knowledge of ServiceNow modules (ITSM, ITOM, HRSD, GRC, CSM)
• Excellent leadership and communication skills