Sr. Account Executive-Events

CraftShack PH; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

CraftShack PH is seeking a Sr. Account Executive to supervise day-to-day activities of Account Executives and coordinate with clients, creatives, and suppliers.

You will manage existing accounts, assist in budgeting and contracts, and maintain strong relationships to identify growth opportunities. Excellent English and Filipino communication are required, with a detail-oriented, multitasking mindset for a fast-paced agency environment.

Qualifications

• Bachelor's degree in business, marketing, sales, economics or related field.
• 3–5 years of solid AE or Sr. AE experience in the same or similar industry.
• Ability to communicate, present, negotiate, and influence stakeholders at all levels.
• Detail-oriented and organized with good prioritization and time management.
• Excellent verbal and written English and Filipino communication.
• Strong interpersonal and relationship management with clients, suppliers, and peers.
• Proficient in MS Office, Google Workspace, Zoom, MS Teams, and online meeting tools.
• Ability to work in a fast-paced environment with flexible hours.

Responsibilities

• Supervise and coordinate day-to-day activities with assigned Account Executives.
• Manage existing accounts and identify opportunities for growth.
• Assist in creating cost estimates, negotiating contracts, and managing budgets.
• Maintain close communication with clients to meet needs and specifications.
• Serve as the link between client, creatives, implementation, and suppliers.
• Generate leads through multiple channels to identify new business.
• Present ideas and campaigns to clients and assist in development.
• Brief creative teams and ensure campaigns align with client goals.
• Create quick sheets, job orders, and reports to track progress and budgets.
• Address complaints, resolve issues, and mitigate delays.

Skills

Client relationship management

Negotiation

Communication skills

Time management

Interpersonal skills

Presenting/ pitching

Stakeholder influence

Education

Bachelor's degree in business/marketing/sales/economics

Tools

MS Office

Google Workspace

Zoom

MS Teams

Job description

The Sr. Account Executive (Sr. AE) is responsible for supervising and coordinating day-to-day activities with assigned Accounts Executives (AE), which includes managing accounts and projects assigned from ideation to execution, and acting as a link between the clients, creatives team, implementation team, and suppliers, The role entails building and maintaining strong and long-term business relations with clients by effectively meeting their needs and efficiently handling queries and complaints in a timely manner.

Duties and Responsibilities:

• Reports to assigned supervising officers - Account Managers, Account Directors, and up
• Oversees, supervises, coordinates, and works with assigned AE's
• Manages existing accounts, builds and maintains long-term business relations with current clients to identify opportunities for account growth
• Assists supervising officers in creating cost estimates, negotiating contracts, and managing budgets
• Meets and remains in close communication with clients to assist them with their needs and specifications
• Serves as the link between the client, creatives team, implementation team, and suppliers
• Actively generate quality leads using different channels to identify potential clients and business opportunities
• Presents and discusses ideas, creative concepts, and updates with clients and assists them in developing campaigns
• Collaborates with and briefs creatives team to design creative concepts on behalf of the clients
• Creates quick sheets, job orders, reports, and monitoring sheets to ensure projects are completed on time and within budget
• Responds to complaints, resolves issues, and addresses delays in projects
• Stays up-to-date with the latest trends, strategies, and technologies in the industry
• Performs other work as assigned

Requirements:

• Must have a bachelor's degree in business, marketing, sales, economics or any related field
• Has at least 3-5 years of solid experience as AE or Sr. AE in the same or similar industry
• Can effectively communicate, present, negotiate, and influence key stakeholders at all levels of an organization including executive and senior level
• Is keen on details and organized
• Is good at prioritizing and time management
• Has excellent verbal and written communication skills in English and Filipino
• Has good interpersonal and relationship management skills, including the ability to build rapport with both clients, suppliers, and peers
• Has excellent skills in MS Office, Google Workspace, Zoom, MS Teams, and other online meeting and working platforms
• Can work in a fast-paced environment and flexible hours