Specialty Pharmacy and Infusion Theraphy Services

Metacom Careers; Quezon City; On-site; PHP 200,880 - 312,480; Full time

Job summary

Metacom Careers is seeking a Specialty Pharmacy and Infusion Therapy Services Specialist in the Philippines to coordinate and support the delivery of specialty medications and infusion therapies for patients with complex conditions.

The role involves collaborating with physicians, nurses, pharmacists, insurance providers, and patients to ensure timely access, adherence, and high-quality care while maintaining regulatory compliance and standards.

Qualifications

• College graduate with at least 6 months BPO experience.
• Completed 2 years in college with at least 6 months BPO experience.
• Above average English communication skills.
• Good interpersonal skills.
• Analytical and problem solving skills.
• Good comprehension skills.
• Basic knowledge with MS Office.
• Willing to work on weekends and holidays.

Responsibilities

• Coordinate and support the delivery of specialty medications and infusion therapies to patients.
• Collaborate with physicians, nurses, pharmacists, insurance providers, and patients to ensure timely medication access.
• Ensure therapy adherence and high-quality patient care while complying with regulatory standards.
• Maintain regulatory and organizational compliance in all activities.

Skills

English communication

Interpersonal skills

Analytical thinking

Problem solving

Attention to detail

MS Office basics

Weekend/holiday availability

Education

College graduate with BPO experience

2 years in college with BPO experience

Job description

Job Requirements

The Specialty Pharmacy and Infusion Therapy Services Specialist is responsible for coordinating, managing, and supporting the delivery of specialty medications and infusion therapies to patients with complex or chronic medical conditions. This role collaborates with physicians, nurses, pharmacists, insurance providers, and patients to ensure timely medication access, therapy adherence, and high-quality patient care while maintaining compliance with regulatory and organizational standards.

Qualifications

• College Graduate with at least 6 months BPO experience (Voice/Non voice/local/international will do)
• Completed 2 years in college with at least 6 months BPO experience (Voice/Non voice/local/international will do)
• Above Average English communication skills
• Good interpersonal skills
• Analytical and problem solving skills
• Good comprehension skills
• Basic knowledge with MS Office
• Willing to work on weekends and holidays