Specialist - Master Data Management

Deutsche Post; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Deutsche Post in Manila seeks a Specialist – Master Data Management to lead pricing data, maintain internal templates, and oversee end-to-end uploads to CW1 for multiple customers.

The role requires a Bachelor's degree, at least 5 years in pricing/rate management, proficiency with CW1 and MS Office, and strong analytical and communication skills; shift flexibility including night hours is required.

Qualifications

• Graduate (Bachelor’s degree from a recognized University in any discipline).
• Pricing/Rate management qualification (preferable).
• Minimum 5 years of experience.
• Experience with CW1 and knowledge of Microsoft Office tools.
• Strong communication and analytical skills.
• Willingness to work in shifts (including night).

Responsibilities

• Handle pricing information from the IMPACT / BID Team, then Clean this IPT data (as per SOP) and update it in a standardized template and uploads in CW1.
• Troubleshoot and implement client requirements.
• Handle the contract renewals for new/existing customers.
• Handle the new and maintain the rates in the CW1 systems for various customers.
• Understand customer and key stakeholders interests and concerns.
• Act as a key contact for various stakeholders.
• Document solutions and decisions for Stakeholders to confirm.
• Chase owners or actions, escalates when required, ability to push-back in a documented way.
• Manages project in matrix organization.
• Report issues to Senior Stakeholders.
• Document informed decisions on Designs and Solutions, for Internal or Customer-facing projects.
• Collaborate / communicate with ITS, Operations, Customer's IT team.
• May cooperate with and coordinate 3rd parties e.g. external service providers.
• Build strong, trusting cross-functional relationships with DHL Managers.

Skills

Pricing/Rate management

Analytical skills

Communication skills

Shift flexibility

Education

Bachelor's degree

Tools

CW1

Microsoft Office

Visualization tools

Job description

Job Title: Specialist – Master Data Management

Job Location: Manila

In this role, you will have the opportunity to operate on a segment of service we offer for MDM, maintain Internal Pricing Templates and handling end-to-end upload of formulated rates to various charge codes in CW1 for smooth customer Implementation.

Key Responsibilities:

• Handle pricing information received from the IMPACT / BID Team, then Clean this IPT data (as per SOP) and update it in a standardized template and uploads in CW1.
• Troubleshoot and implement client requirements.
• Handle the contract renewals for new/existing customers.
• Handle the new and maintain the rates in the CW1 systems for various customers.
• Understand customer and key stakeholders interests and concerns.
• Act as a key contact for various stakeholders.
• Convince other subject matter experts to accept new concepts, practices, and approaches.
• Document solutions and decisions for Stakeholders to confirm.
• Chase owners or actions, escalates when required, ability to push-back in a documented way.
• Manages project in matrix organization.
• Report issues to Senior Stakeholders.
• Document informed decisions on Designs and Solutions, for Internal or Customer-facing projects.
• Collaborate / communicate with ITS, Operations, Customer's IT team.
• May cooperate with and coordinate 3rd parties e.g. external service providers.
• Build strong, trusting cross-functional relationships with DHL Managers.

Required Skills/Abilities:

• Graduate (Bachelor’s degree from a recognized University in any discipline).
• Pricing/Rate management Qualification (preferable).
• Minimum 5 years of experience.
• Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
• Good communication, both verbal/written is required.
• Experience in working with CW1.
• Knowledge on Microsoft Office Tools.
• Knowledge on visualization Tools.
• Strong analytical Skills.
• Understanding of Freight Forwarding Product Operations lifecycles, an advantage.
• Technical aptitude, including but not limited to Data Communication protocols, EDI configurations, Data Field gapping and mapping.
• Should be flexible to work in shifts (including night)