Specialist - Master Data Management

Deutsche Post; Pasay; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Deutsche Post is seeking a Specialist – Master Data Management in Manila. The role focuses on cleaning and standardizing pricing data, updating CW1 templates, and coordinating with ITS, Operations and customer IT teams.

The candidate will manage contract renewals, maintain rates for multiple customers, and document decisions for stakeholders. 5+ years of relevant experience, CW1 proficiency, and strong analytical and communication skills are required.

Qualifications

• Bachelor's degree in any discipline; pricing/rate management qualification is preferred.
• Minimum 5 years of experience in master data or pricing/rate management roles.
• Strong knowledge of software systems and client/server architectures.
• Proficiency with CW1 and MS Office; able to map data and configure EDI as needed.

Responsibilities

• Handle pricing information from the IMPACT/BID Team and clean it per SOP; update in standardized template and CW1.
• Troubleshoot and implement client requirements; coordinate with stakeholders to resolve issues.
• Manage contract renewals for new/existing customers.
• Maintain rates for various customers in CW1; ensure data accuracy and consistency.
• Collaborate with ITS, Operations, and customer IT teams; coordinate with third parties when needed.
• Build cross-functional relationships with DHL managers and escalate issues to Senior Stakeholders when required.
• Document solutions and decisions for internal or customer-facing projects; push back when necessary with documented rationale.

Skills

Data management

Analytical thinking

Communication skills

CW1 proficiency

EDI configurations

MS Office

Freight forwarding knowledge

Technical aptitude

Education

Bachelor's degree

Tools

CW1

EDI configurations

Job description

Job Title:

Specialist – Master Data Management

Job Location:

Manila

Key Responsibilities:

• Handle pricing information received from the IMPACT / BID Team, then Clean this IPT data (as per SOP) and update it in a standardized template and uploads in CW1.
• Troubleshoot and implement client requirements.
• Handle the contract renewals for new/existing customers.
• Handle the new and maintain the rates in the CW1 systems for various customers.
• Understand customer and key stakeholders interests and concerns.
• Act as a key contact for various stakeholders.
• Convince other subject matter experts to accept new concepts, practices, and approaches.
• Document solutions and decisions for Stakeholders to confirm.
• Chase owners or actions, escalates when required, ability to push-back in a documented way.
• Manages project in matrix organization.
• Report issues to Senior Stakeholders.
• Document informed decisions on Designs and Solutions, for Internal or Customer-facing projects.
• Collaborate / communicate with ITS, Operations, Customer's IT team.
• May cooperate with and coordinate 3rd parties e.g. external service providers.
• Build strong, trusting cross-functional relationships with DHL Managers.

Required Skills/Abilities:

• Graduate (Bachelor’s degree from a recognized University in any discipline).
• Pricing/Rate management Qualification (preferable).
• Minimum 5 years of experience.
• Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
• Good communication, both verbal/written is required.
• Experience in working with CW1.
• Knowledge on Microsoft Office Tools.
• Knowledge on visualization Tools.
• Strong analytical Skills.
• Understanding of Freight Forwarding Product Operations lifecycles, an advantage.
• Technical aptitude, including but not limited to Data Communication protocols, EDI configurations, Data Field gapping and mapping.
• Should be flexible to work in shifts (including night)