Specialist - Air Freight

Joinimagine; Pasay; Vor Ort; PHP 420.000 - 600.000; Vollzeit

Zusammenfassung

Joinimagine in Manila is seeking a Specialist – Air Freight to handle invoice preparation and improve related processes. The role involves auto/manual rating of shipments, invoicing, and using CargowiseOne for task management.

The ideal candidate has a 3-4 year background in billing and air freight operations, with ERP and MS Office proficiency. Strong communication is essential for cross-functional interactions.

Qualifikationen

• Bachelor's degree in logistics or related field preferred.
• 3-4 years of experience required.
• Billing/invoicing experience is a must.
• Logistics / Air Freight operations experience is a plus.
• Proficient with ERP and MS Office.

Aufgaben

• Perform auto rating / manual rating on assigned shipments and print invoices.
• Manage GSConnect requests and tasks on CargowiseOne.
• Interact with country representatives and stakeholders in daily tasks.
• Participate in problem solving and process improvement with team manager.
• Help meet performance targets and drive customer satisfaction processes.
• Evaluate department processes and coordinate changes based on analysis.
• Collaborate with colleagues to identify solutions, best practices, KPIs.
• Ensure thorough documentation and quality control of processes.
• Participate in additional projects and ensure process compliance.

Kenntnisse

Billing & Invoicing

ERP systems

Air Freight operations

Communication skills

Excel

Ausbildung

Bachelor's degree

Jobbeschreibung

Job Title: Specialist – Air Freight

Job Location: Manila

In this role, you will have the opportunity to operate on invoice preparation service we offer for Air freight, and drive improvements in the process.

Key Responsibilities

• Perform auto rating / manual rating on assigned shipments, post all revenue charges and print invoice
• Manage the requests on GSConnect and task handling on product operation platform (CargowiseOne)
• Interact with country representatives and various stake holder in your regular execution of assigned tasks.
• Participate in problem solving and process improvement process together with team manager.
• Assist to meet performance targets.
• Evaluate department processes. Recommend and coordinate needed changes based on process analysis.
• Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes.
• Assist staff to resolve complex problems and responsible for quality control.
• Ensure thorough documentation for the process.
• Participate in additional projects assigned by the team manager.
• Ensure process compliance.
• Drive Customer Satisfaction Processes.

Required Skills/Abilities

• Bachelor´s degree (any). A degree in logistics, management will be an advantage.
• Minimum 3-4 years of experience.
• Billing/invoicing experience is a must.
• Logistics background / Air Freight operations experience will be added advantage.
• Well versed with any ERP usage.
• Good Computer knowledge (words, excel, power point).
• Good Communication (verbal and written) and interpersonal skills.